Surbhi and Shreya Bajaj conduct Zoom classes to help people learn to use their apps and gadgets. Their primary tool, they say, is patience.
Surbhi and Shreya Bajaj conduct Zoom classes to help people learn to use their apps and gadgets. Their primary tool, they say, is patience.

With Easy Hai tech sessions, two sisters are helping push all the right buttons

Their most popular modules are Entertainment (how to post and interact on social media, share files, stream music, edit photos, etc) and Productivity (e-calendars, syncing of email and more).
By Madhusree Ghosh | Hindustan Times
UPDATED ON SEP 27, 2020 12:03 PM IST

Can I zoom into my video and crop it? Should I keep my Bluetooth on all the time or my GPS? Can I add more items to my online groceries order? On every family Zoom call, sisters Shreya and Surbhi Bajaj would field at least a few such questions.

The stream of concerns was never-ending; the chaos of a family video call was not the best place to address them. So, four months ago, the siblings decided to try and help in a more organised manner.

“We started holding basic smartphone familiarisation sessions on Zoom,” says Shreya, 30, who runs a restaurant and sports centre in Chennai. At each session, the women would explain the basics and the logic behind each move, so that new app downloads, for instance, wouldn’t confuse the user all over again.

By June, the sisters had cobbled together a syllabus of sorts, and decided to expand their reach. “We posted a five-session schedule on Instagram. We decided to call it Easy Hai, to reassure people,” Shreya says.

In two days, they were getting calls from across the country — Chandigarh, Pune, Delhi, Kolkata, Bengaluru, Chennai, Udaipur, Raipur. “We were pleasantly surprised. We started realising that this was a much larger problem than we had realised.”

Their primary tool, the women say, is patience. “One thing we hear over and over is that our clients’ families get impatient when helping,” says Surbhi, 26, who helps manage the family’s pipes and packaging business in Bengaluru.

Feedback is crucial too; modules on making a photo collage, editing videos, posting on Instagram and exploring camera features have all been added on demand.

“We charge Rs 150 per class. If anyone wants a more advanced class on how to use Microsoft Word, Excel, make a poster online etc, we charge Rs 800 for three sessions,” Surbhi says. Most of their business comes via WhatsApp.

Sometimes they offer a two-for-one discount, says Surbhi, laughing. “One gentleman in Bengaluru, a senior executive, needed help with his new iPad. So he and his secretary attended the classes and at the end he said ‘Kitna achcha hai! Mazaa aa raha hai’.”

Sapna Ghatiwala, 50, a jewellery designer from Mumbai, attended her first Easy Hai class two months ago. “It was about how to take better pictures. I thought I was okay with tech, but then I realised there was so much more to learn,” she says. “Since then I have gone back again and again for more classes. I have learnt how to manage my email better. They are so patient, and continuously explain till we are satisfied. The best thing is they are so affordable.”

The most popular Easy Hai sessions are the modules on Entertainment (how to post and interact on social media platforms, use file sharing apps, stream music, edit photos, make a photo collage, etc) and Productivity (e-calendars, syncing of email, appointments and payment getaways, etc).

For each batch of students, a special WhatsApp group is created. It stays live through the three-day sessions. Students are also given homework, which is checked and discussed in class the following day. By the end of a module, participants are also learning from each other and have a network they can lean on.

“I was looking for someone to guide me on how to do more with my food pictures as I conduct cooking classes and want to publish a cookbook,” says Chandrika Desai, 73, from Bengaluru. “Shreya and Surbhi turned out to be excellent teachers. When I would ask my children or grandchildren, they would immediately take over and do the task for me. That didn’t help me learn. The Bajaj sisters don’t give us the fish, instead they teach us how to fish.”

Follow more stories on Facebook and Twitter

SHARE THIS ARTICLE ON
Close
A South African citizen in India talks about her pleasant Covid care and treatment (Shutterstock)
A South African citizen in India talks about her pleasant Covid care and treatment (Shutterstock)

A crown of care during Covid

By Archana Sinha
PUBLISHED ON MAR 06, 2021 09:46 PM IST
How a South African citizen in India to visit her parents contracted Covid and came away impressed with the love and care
Close
Hemant Oberoi and his wife Mallika at 22 and 17 (inset) and now (above), at 67 and 62, respectively
Hemant Oberoi and his wife Mallika at 22 and 17 (inset) and now (above), at 67 and 62, respectively

“When I was 22, a meal at Kailash Parbat cost 1,” says chef Hemant Oberoi

PUBLISHED ON MAR 06, 2021 09:31 PM IST
The celebrated chef reminisces about working as a sous chef of Tanjore at Taj Mahal Palace, Mumbai, earning his first stipend of was 150, dating his now-wife and his favourite places to eat at then
Close
Recipe: Got sourdough discard? Use it to make Sourdough Chocolate Chip Cookies(Instagram/bakeritablog)
Recipe: Got sourdough discard? Use it to make Sourdough Chocolate Chip Cookies(Instagram/bakeritablog)

Recipe: Got sourdough discard? Use it to make Sourdough Chocolate Chip Cookies

By Zarafshan Shiraz
UPDATED ON MAR 06, 2021 08:30 PM IST
  • What’s better than paleo chocolate chip cookies? Well, it has to be Sourdough Chocolate Chip Cookies made from sourdough discard as they are gluten-free, dairy-free and vegan. Check out their tempting recipe inside
Close
Representational Image(Pexels)
Representational Image(Pexels)

Coronavirus pandemic: Can the death of skinny jeans save retail?

Bloomberg
UPDATED ON MAR 06, 2021 07:58 PM IST
Shoppers are embracing looser styles of denim. This overdue fashion shift could be a bright spot for an industry reeling from the pandemic.
Close
Representational Image(Unsplash)
Representational Image(Unsplash)

Here's how green tea is beneficial for children with Down syndrome

ANI, Washington Dc
PUBLISHED ON MAR 06, 2021 07:54 PM IST
According to a new study, green tea supplements modulate facial development in children with Down syndrome.
Close
Sridevi in a scene from English Vinglish(Screengrab)
Sridevi in a scene from English Vinglish(Screengrab)

Women's Day 2021: Celebrate spirit of womanhood with these Bollywood films

ANI, New Delhi
UPDATED ON MAR 06, 2021 07:49 PM IST
From English Vinglish to Thappad, here is a list of movies that are not just a full-package of entertainment but will also leave you with an aftertaste of inspiration and some encouragement to believe in yourself.
Close
Italian Baroque artist Gian Lorenzo Bernini's rare art to go on sale in France(Twitter/Walks)
Italian Baroque artist Gian Lorenzo Bernini's rare art to go on sale in France(Twitter/Walks)

Italian Baroque artist Gian Lorenzo Bernini's rare art to go on sale in France

Reuters
UPDATED ON MAR 06, 2021 07:46 PM IST
After being discovered six months ago in Compiegne, Italian Baroque artist Gian Lorenzo Bernini's rare drawing 'Academie d'Homme' to go on sale in France on March 20
Close
Representational Image(Unsplash)
Representational Image(Unsplash)

Here's how unstable work-life linked to future mental health problems in youth

ANI, Washington Dc
PUBLISHED ON MAR 06, 2021 07:41 PM IST
A new study has found that a precarious, unstable initiation by young people to working life is associated with poorer future mental health.
Close
Kangana Ranaut(Varinder Chawla)
Kangana Ranaut(Varinder Chawla)

Kangana Ranaut perfects Indian wear for Mumbai summers in pink-white cotton suit

By hindustantimes.com | Edited by Alfea Jamal, Hindustan Times, Delhi
UPDATED ON MAR 06, 2021 07:39 PM IST
  • Kangana Ranaut looked radiant in a pink anarkali kurta with full, churidar sleeves, a white churidar and a self printed white dupatta. The Queen actor's look is perfect for the blazing heat of Mumbai.
Close
New Delhi art exhibition features 40 masterpieces by 20 Indian greats(Twitter/artzestdxb)
New Delhi art exhibition features 40 masterpieces by 20 Indian greats(Twitter/artzestdxb)

New Delhi art exhibition features 40 masterpieces by 20 Indian greats

PTI
UPDATED ON MAR 06, 2021 07:26 PM IST
New Delhi's two-month long art exhibition features artworks by eminent artists such as FN Souza, Ram Kumar, Sakti Burman, K Laxma Goud, Lalu Prasad Shaw, Thota Vaikuntam, Manu Parekh, Seema Kohli, Neeraj Goswami, Manoj Dutta and more
Close
Content creators stand divided over the new rules by the ASCI indicating influencers may be required to declare paid partnerships
Content creators stand divided over the new rules by the ASCI indicating influencers may be required to declare paid partnerships

HT Brunch Sunday Debate: Restrain or welcome change?

By Riaan Jacob George, Vasudha Rai
PUBLISHED ON MAR 06, 2021 07:14 PM IST
Two digital creators argue if the proposed guidelines by the Advertising Standards Council of India to make it mandatory for digital creators to disclose “paid posts” on their social media handles, are a boon or bane
Close
Aaliyah Kashyap, 20, wrote about how negative comments on her lingerie pictures were affecting her mental health
Aaliyah Kashyap, 20, wrote about how negative comments on her lingerie pictures were affecting her mental health

HT Brunch Social Media Star of the Week: Aaliyah Kashyap

By Shruti Nair
PUBLISHED ON MAR 06, 2021 07:13 PM IST
The 20-year-old wins this week for raising her voice against sexist hate speech and hypocrisy, while talking about mental health!
Close
Arjun opines that a lot of [music] venues [in india] aren’t rooted in ideology, but in economics
Arjun opines that a lot of [music] venues [in india] aren’t rooted in ideology, but in economics

Music and musicians during the pandemic: Sound of silence

By Karishma Kuenzang
PUBLISHED ON MAR 06, 2021 07:12 PM IST
Arjun Sagar Gupta, the passionate founder of Delhi’s jazz club, and other top musicians on how creativity has survived the pandemic
Close
Harshit Misra says his mother was supportive about his music career but was also stern
Harshit Misra says his mother was supportive about his music career but was also stern

To ma, with love: Harshit Misra

By Karishma Kuenzang
UPDATED ON MAR 06, 2021 10:10 PM IST
How bassist and musician Harshit Misra’s tribute to his late mum became a dream collaboration and an awareness campaign
Close
Dino Morea clicks a selfie in bed for this HT Brunch column
Dino Morea clicks a selfie in bed for this HT Brunch column

“Never keep secrets… communicate!” says Dino Morea

By Dinesh Raheja
PUBLISHED ON MAR 06, 2021 07:11 PM IST
The actor talks about his new habit of rubbing lavender essence oil on his forehead and elbows at night to enhance sleep, being a voracious reader and describes himself as #Sexycool in an intimate chat
Close
SHARE
Story Saved
OPEN APP