CASES OF wrong or incomplete address of manufacturer printed deliberately on packages containing small machinery components in Uttar Pradesh have emerged as the newest challenge for the Department of Consumer Affairs, New Delhi.
The department has been flooded with complaints from customers in Uttar Pradesh who could not locate the address of plants, or offices of manufacturers selling faulty machinery components for engineering products.
“A majority of complaints received by the Weights & Measures (Legal Metrology) Division of the Department of Consumer Affairs, New Delhi, pertain to faulty, or incomplete addresses mentioned by manufacturers of small machinery components in the Aligarh and Ghaziabad belt of Uttar Pradesh,” said
P A Krishnamoorthy, Director of Weights & Measures (Legal Metrology), Department of Consumer Affairs of the Government of India. He said the small machinery component manufacturers who indulged in unlawful practices were losing credibility in the market. “I keep travelling to several industrial pockets in Uttar Pradesh regularly for generating awareness about correct labeling on various products,” Krishnamoorthy said.
“There is a certain sense of immediacy expected even on part of the Weights and Measures Department in Uttar Pradesh to educate manufacturers in the small sector to refrain from deliberately putting wrong and misleading addresses on product packages and labels”, he said. Another major problem with many UP manufacturers in the Small Scale Industries (SSI) sector is that some did not mention the “Maximum Retail Price” (MRP) at all on the product labels.
{{/usCountry}}“There is a certain sense of immediacy expected even on part of the Weights and Measures Department in Uttar Pradesh to educate manufacturers in the small sector to refrain from deliberately putting wrong and misleading addresses on product packages and labels”, he said. Another major problem with many UP manufacturers in the Small Scale Industries (SSI) sector is that some did not mention the “Maximum Retail Price” (MRP) at all on the product labels.
{{/usCountry}}“Not declaring the MRP on product labels means that the manufacturer is leaving a huge “cushion” for the retailers to charge anything from customers from the products reach the retail outlets,” Krishnamoorthy said.
“In fact, many retailers put pressure on the manufacturers not to mention the MRP. Manufacturers adopt various kinds of tricks to cheat on “net content” of product in a package which may not be having a standard weight at all,” he added.