Gaurav Tripathi, a passenger who missed his flight for Delhi due to the Metro train being stranded at Mawaiyya crossing for two hours on September 6, has now sued Lucknow Metro Rail Corporation.
Gaurav Tripathi, a passenger who missed his flight for Delhi due to the Metro train being stranded at Mawaiyya crossing for two hours on September 6, has now sued Lucknow Metro Rail Corporation.
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In his petition submitted to the district consumer forum, he has accused Lucknow Metro Rail Corporation for showing apathy towards his problem and the situation which he faced.
Tripathi has claimed compensation of Rs 4.5 lakh ‘for mental tension and loss of professional reputation besides claiming Rs 20,000 as ticket fare which was rendered useless and the other ticket which he purchased due to missed flight. He has claimed another Rs 20,000 from LMRC for case expenses.
Tripathi said he has suffered a lot due to ‘unprofessional and apathetic’ attitude of Lucknow Metro and that’s why he was forced to file a case of compensation against them.
Tripathi said, “I work for a multinational company and was scheduled to take a flight to attend an important meeting in Delhi. My flight was at 8.30am. I purchased the ticket at 6am and boarded the train which halted near Mawaiyya for over 45 minutes. I was able to come out of the train from an emergency exit gate. After that I hired a chartered auto but my flight was missed. My commitment towards my client was not fulfilled because of metro snag. This affected my professional reputation in front of company bosses and client.”
Anupam Srivastava is a Special Correspondent with Hindustan Times, Lucknow, with over 26 years of experience in journalism. A widely travelled reporter, he is known for producing impactful exclusives, investigative reports, and in-depth analyses across environment, science, healthcare, women's issues, human-interest stories, civil aviation, surface and inland water transport, agriculture, urban and rural development, governance, public policy, politics, culture, music, and literature. Recognised for his meticulous research and evidence-based reporting, he has consistently highlighted issues that directly affect the lives of ordinary citizens, exposing governance gaps, policy failures, and environmental concerns while amplifying the voices of underserved communities. His reporting has influenced public discourse and contributed to administrative action and policy interventions, including the Uttar Pradesh government's decision to accord river status to the Kukrail instead of a drain after his reportage brought the issue into focus. His commitment to public-interest journalism has earned him prestigious awards for excellence in reporting on environment, science, literature, and culture. Combining investigative journalism, data-driven analysis, and compelling storytelling, Anupam Srivastava continues to produce journalism that informs, influences, and promotes accountability, firmly upholding the values of an independent and responsible press.
