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ATM virus attack: Dos and don’ts for debit card holders

With debit card users in the country coming under threat with leakage of financial data and the State Bank of India blocking thousands of cards, most banks in the country may mandate you to either change your plastic or immediately change your password. The Reserve Bank of India, along with other investigating agencies and issuers are looking into the issue. However, most lenders say there is no reason to panic but here are a few do’s and don’t’s for you:

Updated on: Oct 20, 2016, 13:53:53 IST
Hindustan Times | By , New Delhi
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With debit card users in the country coming under threat with leakage of financial data and the State Bank of India blocking lakhs of cards, most banks in the country may ask you to either change your card or password. The Reserve Bank of India and other investigating agencies are looking into the issue.

A customer uses his card to withdraw money from an ATM. (Reuters)
A customer uses his card to withdraw money from an ATM. (Reuters)

However, most lenders say there is no reason to panic. Here are a few dos and don’ts for you:

Read: This is how an ATM virus compromised 3.2 million debit cards in India

Dos:

1) Change your PIN frequently.

2) Try using an ATM that is run by your own bank. This helps in maintaining confidentiality and in case of any breach or dispute, it remains within the periphery of your own bank and no other lender or “entity” is involved.

3) Be careful when you are using your ATM. Nobody should be present at the ATM kiosk while you are making the transaction.

5) If you use your debit card outside the country, changing your PIN on your return.

6) Contact your bank immediately in case of any discrepancy, unusual transaction, or if your receive calls on “fictitious” transactions.

Don’ts:

1) Never share any information pertaining to your financial data or account on emails or text messages or even over the phone.

2) Do not give your card number or PIN to any vendor.

3) Do not allow a vendor to swipe your card if you are not present.

4) Do not set passwords comprising name of your spouse, children or parents. Also, never put your date of birth as the PIN.

5) Avoid opening mails seeking financial information.

 
ABOUT THE AUTHOR
Mahua Venkatesh

Mahua Venkatesh has been in the field for about 20 years now. She writes on economy, banking and finance.

Stay updated with the latest Business News, stock market updates, petrol and diesel prices, gold and silver rates, income tax updates and major developments from India and across the world.
Stay updated with the latest Business News, stock market updates, petrol and diesel prices, gold and silver rates, income tax updates and major developments from India and across the world.
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