Passengers complain of broken luggage bags, stolen valuables at Pune airport

Luggage bags with broken locks and stolen or damaged valuables have become an everyday occurrence at Pune airport according to several passengers

Luggage bags with broken locks and stolen or damaged valuables have become an everyday occurrence at Pune airport according to several passengers.

Luggage bags with broken locks and stolen or damaged valuables have become an everyday occurrence at Pune airport according to several passengers (HT PHOTO)

George Paul, who flew Indigo Airlines and arrived at Pune airport on Sunday, March 19, raised a complaint on Twitter saying, “My baggage was received damaged at Pune airport today (March 19). When I complained to the airline staff, they straightaway offered a ₹700 voucher. Regret to say but this is not the correct resolution because after two days, I have to travel from Pune airport again.”

Indigo Airlines responded to Paul’s complaint saying, “We sincerely regret the experience. Please allow us some time to get it checked. We will update you.”

In another incident which also occurred on March 19, Erna Suchiawaty, who few SpiceJet from Dubai to Pune and had all her money stolen, posted, “Flight by SpiceJet SG52 Dubai-Pune. Those working at Pune airport are scanning passengers’ luggage and robbing them of their money. Your life will be full of disasters till you reach the grave…”

Vipul Alekar, a frequent flyer, said, “A couple of months ago when I travelled from Delhi to Pune, the locks of two of my luggage bags were broken and my valuables had been stolen from the bags. This is not right and strict action should be taken against the ground staff by airline companies.”