Used-car dealers seek simpler RTO process

The dealers said recent changes in RTO procedures have made post-sale and purchase formalities cumbersome for both dealers and customers, resulting in delays and repeated visits to the RTO.

Pune - The dealers said recent changes in RTO procedures have made post-sale and purchase formalities cumbersome for both dealers and customers, resulting in delays and repeated visits to the RTO.

Members of the UCDAP–Pune Cars Dealers Association on Wednesday met Pune RTO officials and submitted a representation highlighting difficulties faced by used-car dealers in vehicle transfer and related processes. (Mahendra Kolhe/HT)

The association demanded that mandatory Aadhaar linking and multiple OTP requirements for vehicle transfer and hypothecation be reduced or simplified. It also sought faster processing of transfers, saying procedures that earlier took one to two days can now take 15–20 days due to additional requirements such as RTO intimation, dealer authorisation and toll-dues checks. The dealers also demanded consolidated documentation and receipts for insurance, PUC, toll NOC and tax-related requirements.

The association further raised concerns over the time taken to obtain authorisation certificates, the mandatory daily electronic trip register and the requirement of clearing outstanding toll dues before an NOC or transfer can be processed. It also sought an online mechanism for resolving minor errors in vehicle documents, saying such issues can otherwise result in prolonged visits to the RTO.

Swapnil Bhosale, Deputy Regional Transport Officer, said, “We have forwarded their demands to our head office for further consideration. We will extend all possible support to address their genuine difficulties and ensure that the process remains smooth and transparent.”