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Women staffers at Kherki Daula toll plaza shaken by incidents of abuse

A woman staffer complained to the police that men often tease them and make innuendoes

Updated on: Dec 8, 2017, 16:22:12 IST
Hindustan Times | By , Gurgaon
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Two back-to-back incidents of abuse and molestation of women toll attendants at the Kherki Daula toll plaza have left the 35-member strong women workforce quite shaken.

Two back-to-back incidents of abuse and molestation have put fear in the minds of woman staffers at the Kherki Daula police station. (Sanjeev Verma/HT File Photo)
Two back-to-back incidents of abuse and molestation have put fear in the minds of woman staffers at the Kherki Daula police station. (Sanjeev Verma/HT File Photo)

The team of 35 started managing the toll booths from April 25 this year.

The toll management claimed that incidents of violence had reduced since the recruitment of women but off late, incidents of molestation and abuse have begun to rise.

A woman toll staffer was abused and molested by a commuter on Thursday morning and a similar incident was reported on November 21 when a few men in an SUV molested a staffer after she asked them to pay the toll.

One of the woman staffers who complained to the police said that men frequently tease them and make innuendoes and double entendres but they have learned to ignore these things as “part of the job”.

“I am shaken and scared to work and so are the other women. The man threatened to kill me. He also used slurs and insults that would outrage the modesty of any person. I want the police to take strict action against such people,” the woman staff member complained to the police on Thursday.

These issues also lead to tiffs and assaults by villagers, they said.

Toll operator Skylark in fact claimed that it took a lot of convincing to ensure that the women did not leave their job.

“Despite posting private security men at the toll plaza, the number of such incidents is rising as violators are mostly influential and well-connected. There is a need for strict policing against such persons. Only then will things improve,” said Navneet Pratap Singh, CEO, Skylark.

He, however, admitted that there has been a significant reduction in incidents of violence at the toll plaza after the women staffers were hired to manage toll collection.

Past incidents

November 21, 2017: A woman toll attendant was abused for not allowing a SUV to pass without paying the toll

October 3, 2017: A man in a black SUV opens fire at toll attendants for making him wait a few extra minutes. A case was registered by police.

April 02, 2016: A toll collector is attacked by about 50 residents from nearby Hasanpur village after he asked a villager to pay the toll. The man claimed he was from the village and was exempted from toll. An FIR was registered against unidentified villagers.

February 25, 2015: A fight broke out at the plaza after toll attendants accused a Haryana Roadways driver of damaging the toll barricades and thrashing one of them. An FIR was registered.

April 23, 2015: Two incidents of scuffle reported in a single day. In the morning, residents from Shikohpur village came to blows with a toll attendant. A similar incident takes place later in the evening.

 
ABOUT THE AUTHOR
Abhishek Behl

Abhishek Behl is a Special Correspondent with Hindustan Times, Gurugram bureau. With over a decade of experience in journalism, he reports on Gurugram's rapid urban transformation, covering the city's changing infrastructure, governance, and planning landscape. His reporting spans major civic agencies, such as the Gurugram Metropolitan Development Authority (GMDA), Department of Town and Country Planning (DTCP), Haryana Shahari Vikas Pradhikaran (HSVP), and the National Highways Authority of India (NHAI). Behl has reported on key urban development issues such as RRTS projects, metro expansion, road and highway projects, water supply, drainage, mobility, environmental concerns, land use planning, affordable housing, and the city's real estate sector. He closely tracks policy decisions, infrastructure implementation, and their impact on the city and its residents. He also covers regulatory action against illegal constructions, urban flooding, traffic management, and initiatives aimed at improving civic services and sustainable development. Behl has also written on political developments in south Haryana, focusing on elections and governance. His journalism is driven by fact-based reporting, ground-level coverage, and an understanding of the social and economic dynamics of Gurugram. Apart from work he is a cyclist and a cricketer and a resident of Palam Vihar since 2010.

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