IndiGo crisis exposes a broken regulatory system

The question that needs to be asked is whether this situation could have been avoided. The unequivocal answer to this is, yes.

Last week’s aviation fiasco — continuing this week but beginning to ebb — may have been piloted by the country’s leading airline IndiGo, but it was fuelled by a system designed to fail. It has highlighted several gaps that need to be plugged if India is to achieve the goal of Viksit Bharat (developed India).

Luggage piled up at Delhi’s IGI Airport amid the IndiGo flight cancellations and delays. (ANI)

Indian passengers paid a heavy price -- with some resorting to climbing on counters in airports and others reduced to tears -- thanks to the