Hulu down: Hulu was down for thousands of subscribers in the US, outage tracker Downdetector data showed on Friday. Several users reported seeing the persistent Error Code 504.
Hulu was down for thousands on Friday (Unsplash)
The "Gateway Timeout" error, which displays "This site can’t be reached" or "Something went wrong," prevents videos from loading and affects live TV, with Downdetector logging over 5,000 reports in the first hour.
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While Hulu hasn't issued an official statement, the issue coincides with high traffic during new releases like The Penguin and House of the Dragon Season 2, pointing to server overload or backend glitches. Similar errors (500, 503) are linked to network timeouts, as noted in recent user forums.
Error Code 504 signals a server communication failure, where Hulu's gateway doesn't receive a timely response from upstream servers, often due to congestion or technical hiccups.
Step-by-Step Guide to Fix Error Code 504
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Refresh and Restart: Reload the page or app (F5 key or pull-to-refresh). Close and reopen Hulu.
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Refresh and Restart: Reload the page or app (F5 key or pull-to-refresh). Close and reopen Hulu.
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Check Internet Connection: Run a speed test. Switch to mobile data or another network; unstable Wi-Fi causes timeouts.
Clear Browser/App Cache: In Chrome: Settings > Privacy > Clear browsing data > Cached images/files. For apps: Settings > Apps > Hulu > Storage > Clear Cache. Old cache stores errors.
Power Cycle Device and Router: Unplug your router/modem for 30 seconds, then restart your device.
Update Hulu and Browser: Ensure the app is current (App Store/Google Play). Use the latest browser version; outdated software blocks server responses.
Test on Another Device: Try streaming on a phone or computer. If it works, the issue is device-specific - reinstall Hulu or update firmware.
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Contact Hulu Support: Submit a ticket at help.hulu.com with the error code and device details if unresolved.
Yash Bajaj is a Chief Content Producer with a strong foundation in US coverage, digital strategy, and audience-focused storytelling. As part of the US Desk at Hindustan Times, he covers a wide range of topics - from American politics to sports (NFL, NBA, derbies, MLB and more). Before joining Hindustan Times, Yash served as Deputy News Editor at Times Now, where he oversaw international coverage and led a team of six. In this role, he significantly expanded global traffic through strategic planning, SEO-driven content execution, and meticulous trend tracking across platforms. He is experienced in managing high-pressure breaking-news shifts, coordinating live coverage, and building newsroom systems that improve speed, accuracy, and reach. Prior to Times Now, Yash held a position at Opoyi, where he headed the Sports and US news team. He developed broad editorial strategies, guided reporters across multiple beats, and played a key role in recruiting and training new talent. His responsibilities also extended to social media management and experimenting with innovative content formats. A passionate NFL fan, Yash is a die-hard supporter of the Cincinnati Bengals and has followed Joe Burrow closely since his college days at LSU. Whether breaking down top players' latest performance, analyzing team performances, or tracking roster moves, he brings the same dedication and sharp storytelling to his sports coverage as he does to American politics and breaking news. When he’s not writing, Yash can often be found watching games or debating the latest NFL storylines with fellow fans. Yash holds a Bachelor of Mass Media (Journalism) from HR College, Mumbai University. His interests extend well beyond the newsroom: he is an enthusiastic explorer of AI tools, a movie buff with an ever-growing watchlist, and someone who enjoys unraveling conspiracy theories for fun.
Stay updated with US News covering politics, crime, weather, local events, and sports highlights. Get the latest on Donald Trump and American politics along with Horoscope 2026.
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