Uber India introduces new safety features, especially for female users

Uber introduced multiple safety features for both drivers and passengers, including audio recording, women rider preference option, safety preferences, and SOS

Published on: Nov 28, 2024, 12:05:27 IST

By HT News Desk

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Uber India has rolled out several safety enhancements aimed at ensuring the security of both drivers and passengers, with a particular focus on women.

Uber India has introduced multiple safety features for both drivers and passengers, emphasizing on women (AP)

According to a Business Standard report, these features include audio recording, a women rider preference option, customisable safety settings, and an SOS button.

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Audio recording feature

The ‘audio recording’ feature allows both riders and drivers to record audio during the trip if they feel uncomfortable.

These recordings are encrypted, stored securely, and are inaccessible to Uber unless submitted as part of a safety report.

This is in accordance with India’s one-party consent law and is available nationwide.

Women rider preference

The ‘women rider preference’ feature allows women drivers to accept only women riders and based on feedback from women drivers, is very useful especially during late hours, enabling women drivers to feel safer.

The company claims to have completed more than 21,000 trips with this feature already.

Uber has implemented both these features, aiming to on-board more women drivers on its platform, which currently is at just 2%.

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Safety preferences

The ‘safety preferences’ allow riders to customise safety settings for every trip, such as activating ‘RideCheck’, which detects irregularities like route deviations or long stops, enabling automatic audio recording, sharing trip details with trusted contacts, and so on.

SOS Integration

‘SOS Integration’ allows both riders and drivers to share their live location along with trip details with the police in emerencies for quick and direct assistance.

It has already been live in Telangana for two years and is now being piloted in Maharashtra and Uttar Pradesh.

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HT News Desk
Follow the latest breaking news, major developments and agenda-setting stories from India and around the world with the newsdesk at Hindustan Times. Operating round the clock, the desk brings together experienced editors, reporters and correspondents to deliver fast, accurate and contextual reporting across subjects that influence public policy, governance, business, society and international affairs. The HT News Desk covers politics, elections, government policies, the economy, business and markets, science and technology, the environment, law and order, infrastructure, education, climate issues and geopolitics, while closely tracking developments across states, institutions and global capitals. The team also leads coverage of major breaking news events, policy announcements, court proceedings, natural disasters, public emergencies and significant international developments. Reports published by the newsdesk are based on information gathered from reporters on the ground, official statements, government agencies, court records, regulatory filings, recognised institutions and other authoritative sources. Stories undergo editorial scrutiny and verification processes to ensure accuracy, fairness and relevance, and are updated as events evolve and additional information becomes available. Whether covering a key political decision in New Delhi, an economic policy shift affecting millions, a landmark court ruling or a major global event, the HT News Desk aims to provide readers with reliable, fact-based journalism that delivers not only the latest developments but also the context and analysis needed to understand their wider implications.Read More

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