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‘Rat dropped dead on food table,’ claims woman; IKEA Bengaluru apologises

IKEA said it was investigating the matter and taking precautionary measures to prevent similar incidents.

Updated on: Jul 18, 2023, 14:06:07 IST
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A customer at the IKEA store in Bengaluru alleged on Sunday that a rat had fallen dead on their table at the inhouse food court. The Twitter user with the account handle -Sharanyashettyy - claimed thatshe was enjoying the food at theSwedish chain’s outlet in the Karnataka capital when the shocking incident occurred.

The tweet shared with images evoked shocked reactions from users. (Twitter)
The tweet shared with images evoked shocked reactions from users. (Twitter)

Sharing images of a rat on a table with snacks and a drink, she wrote, "Wtf.. guess what fell on our food table at IKEA... I can't even. We were eating and this rat just dropped dead... Most bizarre moment ever!"

Read: IKEA India faces backlash for clarification over ‘racism' at Hyderabad store

Responding to the tweet, the furniture retailer issued an apology. It added that a probe is on to identify the lapses.“We apologize for the unpleasant incident at IKEA Nagasandra. We're currently investigating the situation & ensuring to take all precautionary efforts. Food safety and hygiene is our top priority, and we want our customers to always have the best shopping experience at IKEA," the company’s official Twitter handle replied to the customer’s complaint.

"Gosh what is this? Feel like throwing up just by the sight of it," wrote one user. Another user asked the customer to sue the company.

Read: Bengaluru's IKEA store causing traffic woes? MLA raises concern in Assembly

A third user jokingly referred to the animated movie with a rat chef - ‘Ratatouille’ and said, "Chef Remy dëad".

The woman also added that customers at nearby tables continued to eat.

Although IKEA is primarily renowned for home decor and utilities, its food courts generate a huge number of sales ($2.24 billion in 2017). According to IKEA's own data, at least 30% of customers visit the outlet only to enjoy the food.

 
ABOUT THE AUTHOR
Ritu Maria Johny

Multimedia journalist with Hindustan Times. Covers India, world, business and tech news with a keen eye for human-interest stories rooted in gender and culture.

Get the latest City News, local updates, weather alerts and breaking stories from Bengaluru, Delhi, Mumbai, Hyderabad and other major cities across India on Hindustan Times.
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