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‘Phone update’ costs Lucknow man 18,000

Sharma said he did not immediately suspect anything unusual.

Updated on: Aug 25, 2026, 14:06:26 IST
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A sudden software update on his cell phone turned into a costly cyber scare for a Sarojini nagar resident, who alleged that 18,000 was siphoned from his bank account through a payment app installed on his device shortly afterwards.

Police said a probe is underway.
Police said a probe is underway.

The incident happened two months back, however, an FIR was registered on August 23 under Section 66d of the IT Act, 2008, said Rajdeo Ram Prajapati, SHO. Pankaj Sharma, a resident of Badali Kheda on Kanpur Road, told police in his complaint that he was speaking on his android phone at his home around 11.08 am on May 8 when the device suddenly began a software update.

What happened?

Sharma said he did not immediately suspect anything unusual. However, shortly afterwards, he received an SMS alert stating that 18,000 had been debited from his bank account.

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Case registered, probe on

Police registered a case and are investigating the alleged cyber fraud with the help of the cyber cell. Investigators are working to trace the digital trail through which the money was transferred and identify those behind the transaction.

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Police also initiated the process of placing a hold on the amount and recovering it for the victim, officials said.

 
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