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Gurugram Police chief warns against rampant cyber fraud

In the letter, the police chief emphasised that cyber fraud has evolved into a widespread issue with scammers exploiting technology to swindle residents. His appeal detailed multiple scams that have become prevalent, including investment frauds, fake custom or parcel delivery scams, impersonation of police officers and task-based fraud

Updated on: Nov 7, 2024, 05:58:07 IST
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Gurugram: In an unusual move, Gurugram Police Commissioner Vikas Kumar Arora has written a formal letter to all Residents Welfare Associations (RWAs) across the city, in an attempt to raise awareness about increasing cases of cyber fraud in Gurugram. Arora’s message outlines several types of scams targeting Gurugram’s residents, and urging the community to remain alert and take precautions against recurring digital fraud, officials said.

Gurugram Police Commissioner Vikas Kumar Arora has written a formal letter to all Residents Welfare Associations (RWAs) across the city. (HT PHOTO)
Gurugram Police Commissioner Vikas Kumar Arora has written a formal letter to all Residents Welfare Associations (RWAs) across the city. (HT PHOTO)

In the letter, the police chief emphasised that cyber fraud has evolved into a widespread issue with scammers exploiting technology to swindle residents. His appeal detailed multiple scams that have become prevalent, including investment frauds, fake custom or parcel delivery scams, impersonation of police officers and task-based fraud. These scams, he noted, manipulated people into transferring money by creating panic or promising unrealistic returns.

One of the scams that Arora highlighted is the custom parcel fraud, where victims are informed of a valuable overseas parcel in their name. Fraudsters pose as customs officials or government agents, demanding money for “verification” or “penalties,” and even attempt to intimidate victims by suggesting they are under “digital arrest.” “There’s no such thing as digital arrest,” Arora wrote, reminding residents that these demands are false and intended to instill fear.

Task-based frauds, another type Arora described, involve luring people with small payments for minor online tasks such as liking a video or posting a review. These tasks escalate, demanding larger sums to participate in higher “levels” with the promise of bigger payouts. Victims only understand the fraud after they attempt to withdraw their money and find that the scammers have disappeared.

Impersonation scams are also on the rise, with fraudsters posing as law enforcement officers or government officials. They may call victims with fabricated stories of a relative involved in a criminal case, demanding payment to resolve the issue. Some even use international numbers and official images, further legitimising their false identity. Another variation includes fake customer service numbers appearing at the top of search results, particularly for services like hotel bookings or cab services, leading unsuspecting residents into traps.

Arora urged residents to take swift action if they suspect fraud, emphasising the importance of the “Golden Hour”—the first hour after discovering the scam. Quick reporting, he noted, increases the likelihood of recovery. He encouraged residents to contact the National Cyber Crime Helpline at 1930 or file a complaint on the government’s cybercrime portal, www.cybercrime.gov.in.

“As technology advances, so do the methods of scammers,” Arora said. “I urge all residents to stay vigilant, exercise caution, and spread awareness within their communities. Together, we can make Gurugram cyber-safe.”

 
ABOUT THE AUTHOR
Leena Dhankhar

Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.

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