The e-commerce platform is trying to make maximum buyers pay online and reduce the number of cash on delivery options.
Popular shopping platform Flipkart has started adding a handling fee for its cash on delivery orders. When a user selects the "Cash on Delivery" payment option, the e-commerce website will now charge a small fee of ₹5, Live Hindustan reports.
Users of Flipkart presently have to pay a delivery fee on items under ₹500(Reuters File Photo)
Users will now be required to pay an extra fee if they choose the "cash on delivery" option on the e-commerce platform, according to the Flipkart mobile app and website. In other words, users will incur a small fee if they choose not to pay online.
Users of Flipkart presently have to pay a delivery fee on items under a specific price, even if they choose to pay online or choose one of the two cash on delivery options. If an order's worth is less than Rs. 500 and it is listed on Flipkart Plus, a Rs. 40 delivery fee is added.
For orders over ₹500, there is no shipping charge, though. Additionally, Flipkart Plus subscribers have the option of making purchases without paying a delivery cost.
But with this amendments in charges, now all the buyers opting for the cash on delivery option will have to pay extra and this has been kept mandatory for all.
The platform is attempting to minimise the amount of cash on delivery choices and encourage more shoppers to pay online with the adjustment. According to the information displayed for the Cash on Delivery option, "Orders placed with this option (COD) will attract a fee of ₹5 due to handling cost. You can avoid this fee by paying online now."