Stand-up comedian Kunal Kamra has once again targeted Ola and its founder, Bhavish Aggarwal, this time drawing attention to an unusual situation at Ola service centres. His comments followed a post from X user RJ Kashyap, who claimed witnessing multiple bouncers at his local Ola service centre. The post read, “@kunalkamra88 Ola has now recruited about 5-6 bouncers at every service centre... I have just visited my nearby Ola service centre and watched all the bouncers arguing with customers, even female customers. So this is the kind of service we are going to have.”
HT.com reached out to Ola Electric for a comment on the allegations. The company declined to comment.
Kamra quoted the X user’s post, adding, “Please can a journalist fact-check this? If true, this is truly unique – sales team for sales and bouncers for after-sales.”
Take a look at Kamra's post:
Another user, Amol Choudhary, further escalated the situation by writing about his own troubling experience at the Ola Experience Centre in Virar, Mumbai. He stated, “See @kunalkamra88 Ola service appointment ticket 05735050 is scheduled for 2024-10-20 at OLA Experience Centre, Virar-Mumbai and no one is taking a scooter for repair, no job sheet being given. Bouncers are at the centre to reply to the customer with weapons.”
{{/usCountry}}Another user, Amol Choudhary, further escalated the situation by writing about his own troubling experience at the Ola Experience Centre in Virar, Mumbai. He stated, “See @kunalkamra88 Ola service appointment ticket 05735050 is scheduled for 2024-10-20 at OLA Experience Centre, Virar-Mumbai and no one is taking a scooter for repair, no job sheet being given. Bouncers are at the centre to reply to the customer with weapons.”
{{/usCountry}}Accompanying his post were three images and a video from the centre.
(Also read: Kunal Kamra demands ‘public plan’ from Bhavish Aggarwal on Ola customer complaints: ‘Don’t employ me')
Kamra reacted to this post by tagging Aggarwal, sarcastically writing, “Hey @bhash, you’ve sold such an innovative Indian product that you’ve had to hire bouncers to protect the staff…”
Check out Kamra's tweet:
Previous exchanges
This isn’t the first time Kamra has publicly critiqued Ola. Last week, he mocked Ola’s lack of transparency regarding customer complaints. “Ola Electric hasn’t disclosed any plan to issue refunds or put an end date to current customer complaints. We don’t even know if there is a plan… All I can do is let @bhash know that he has to put out a public plan which doesn’t include employing me,” he posted on X (formerly Twitter).
The ongoing spat between Kamra and Aggarwal began when Kamra responded to a post showcasing Ola’s gigafactory with a picture of numerous unserviced Ola Electric scooters. Aggarwal retaliated by dismissing Kamra as a “failed stand-up comic” and suggesting his post was “paid,” while insisting that Ola Electric is expanding its service network to address backlogs.
(Also read: Bhavish Aggarwal dares Kunal Kamra on Ola tweet: 'Your failed comedy career...')
Reaction from Harsh Goenka
The heated exchange has garnered attention, including a light-hearted comment from Harsh Goenka. He shared, “If I have to travel short distances, say from one 'kamra' to another, I use my Ola,” accompanied by a picture of him riding an Ola e-scooter.
Take a look here at the post:
Goenka’s post provided a humorous contrast to the ongoing dispute, showing how social media can bring levity amid heated exchanges.