‘Kutta pagal ho gaya hai’: Jaipur Municipal Corporation’s website has internet in splits

Jaipur Municipal Corporation's website is earning plaudits for its easily-accessible language.

Updated on: Jul 11, 2024, 13:43:41 IST

Edited by Sanya Jain

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While government websites are usually rather staid and straightforward, the website of Jaipur Municipal Corporation deviates from the norm. Social media users were recently amused to learn that the complaints page of the website has a long list of complaints written in Hindi.

A screenshot of Jaipur Municipal Corporation's website. (X/@baldaati)

Whether Jaipur residents are worried about the stray dog population exploding ( “Kutte Bahut Ho Gaye Hai” - as the civic body’s website puts it) or the illegal renting of a residential property for commercial purposes (Marriage Hall Chal Raha Hai), citizens can register their complaint on the website.

“The developer of Jaipur municipal corporation website is crazy,” one X user wrote while sharing a screenshot of the complaints form, where animal-related complaints range from “Bandar Bahut Ho Gaye Hai” to “Kutta Pagal Ho Gaya Hai Pakadwana Hai” (which roughly translates to “Have to get a rabid dog trapped”).

Another X user shared a video of Jaipur Municipal Corporation’s complaints page. “Jaipur Municipal Corporation doing it right,” wrote podcast host Anurag Verma.

Take a look at the video below:

Even as thousands of social media users registered their amusement at the “casual” slang, the website is earning plaudits for its easily-accessible language.

“I don’t understand what’s the problem here. Because this is common-speak. This is the language that your neighbour and my neighbour speak. If the most basic of citizen wants to lodge a complaint, this will make it easy for them I feel,” wrote X user Apoorv Jain.

“Amazing developer. Making it simple for others to consume,” another user said with laughing face emojis.

“This is the most user-friendly website I have seen. They speak the language of common men and that makes it useful,” a third added.

One person simply commented “kutta pagal ho gaya hai pakadwana hai” with a string of laughing face emojis.

“This is the best example of how a portal should be. Tailor made for user, simple to use, to the point. I know the on-ground worker has all to the point info of the issue, which he understands. No english, no confusion,” a user opined.

ABOUT THE AUTHOR
Sanya Jain
Sanya Jain is an Assistant Editor with Hindustan Times Digital. She has nearly a decade of experience in covering offbeat stories that speak to the everyday experience - from viral videos to human interest copies that spark conversation. Her interests stretch across business, pop culture, social media trends, entertainment and global affairs. Before joining Hindustan Times, Sanya spent two years with Moneycontrol and five years with NDTV. She holds an undergraduate degree in English literature from St Stephen’s College, Delhi, and a master’s in journalism from the Xavier Institute of Communications, Mumbai. Sanya has a sharp eye for spotting emerging trends and looking for newsworthy angles to elevate viral posts into meaningful narratives. She was the first one, for example, to cover Narayana Murthy’s remark on 70-hour work weeks that sparked a national conversation. She is equally at ease writing about business leaders as about the common man, about issues of national importance and memes that amuse social media. Sanya enjoys speaking with content creators, newsmakers and entrepreneurs to transform everyday moments into engaging, slice-of-life stories that resonate with readers. When she is not working, Sanya can be found curled up with a good book. Born and raised in Lucknow, she has spent the last several years in Delhi. She is deeply interested in animal welfare and now spends a lot of her time running after her destructive orange cat.Read More