A major internet disruption is impacting Spectrum users in various areas of the Outer Banks on Wednesday morning. This includes reports from the northern beaches such as Nags Head, Kill Devil Hills, and Kitty Hawk, as well as Ocracoke Island and Hatteras Island, reported Island Free Press.
Spectrum outage cause and map
As of 7:25 a.m., the reason for the outage remains unknown. According to Spectrum’s outage updates, the anticipated time for restoration is set for 10 a.m. on Wednesday.
Meanwhile, several users report the outage on X, with one writing: “@Ask_Spectrum do you think you guys are gonna fix our outage in the next 24 hours? I mean you guys seem to be really slow. We’ve had an outage all day today since last night… Some of us work from home and you’re making it very difficult.”
“Spectrum outage for the past three hours. Affected internet, voice and TV #spectrum @ask_spectrum,” another said.
“Is anyone else in Charlotte dealing with Spectrum wifi outages? We’re going on day three with no wifi, no answers from @GetSpectrum, and all of our local coffee shops are about to be sick of me 🫠,” a third user reacted.
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{{/usCountry}}Why is Spectrum offering up a $25,000 reward?
Spectrum has announced a reward of $25,000 for information following a "criminal attack on infrastructure" that led to an outage in Anderson County, as per Fox Carolina.
On early Monday morning, Spectrum reported that one of its fiber optic lines had been deliberately severed, causing service disruptions for residents in the northeastern region of the county, particularly near Williamston.
“Criminal attacks on communications infrastructure have become an issue affecting the entire telecommunications industry, not just Spectrum,” stated Spectrum officials. “Our technical crews are on the scene working to restore services as quickly as possible.”
The Anderson County Sheriff’s Office has confirmed that it is conducting an investigation and is seeking additional information.
People with any information are encouraged to contact Spectrum at 833-404-TIPS (8477) or to reach out to local law enforcement.