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Italy fines Amazon 10 million euros for alleged unfair commercial practices

Amazon "significantly restricted consumers' freedom of choice" by automatically pre-setting a 'Subscribe and Save' option, the watchdog said.

Published on: Apr 24, 2024, 15:14:25 IST
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Italy's antitrust authority has fined two subsidiaries of Amazon a total of 10 million euros ($10.7 million) for alleged unfair commercial practices, the regulator said on Wednesday, a decision the U.S. e-commerce giant said it would appeal.

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The Amazon logo is pictured outside the company's JFK8 distribution center in Staten Island, New York. (Reuters)
The Amazon logo is pictured outside the company's JFK8 distribution center in Staten Island, New York. (Reuters)

Amazon "significantly restricted consumers' freedom of choice" by automatically pre-setting a 'Subscribe and Save' option on its website for a wide selection of products, the watchdog said.

In this way consumers were more likely to opt for regular scheduled deliveries rather than one-off purchases.

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"The pre-ticking of recurring purchase induces one to periodically buy a product - even without the effective need - thus limiting one's freedom of choice," the authority said in a statement.

Amazon contested the decision and said it would appeal.

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The 'Subscribe and Save' option, which allows customers to schedule periodic deliveries of everyday essentials with an extra discount against the price of a single purchase, has allowed savings of more than 40 million euros ($43 million) since its launch in Italy, the company added.

 
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