Mini Mathur slams IndiGo Airlines, says her 86-year-old father had to walk 1 km with his cabin luggage

Mini Mathur complained that pre-booked wheelchair was not available at the airport. She also said the behaviour of the woman in the counter was rude.

Mini Mathur has called out IndiGo Airlines for poor management and inadequate treatment of senior citizens. The actor and host recently flew with her father, and the experience was unsatisfactory. She took to her Instagram Stories to share her ordeal, adding how her 86-year-old father had to walk 1km with his cabin baggage as the pre-booked wheelchair was not available.

What Mini Mathur said

Mini Mathur has called out Indigo Airlines for mismanagement.

In her Instagram Stories, Mini Mathur wrote, "Dear @indigo.6e ! I don't usually use Instagram to shame /complain.. But you really need to treat senior citizens better at Mumbai airport. 1) There no separate counter for wheelchair passengers to check in... 2) The rude woman at the counter refuses to check in their hand luggage (like... how do they carry cabin luggage if they can't walk) 3) Pre booked wheelchairs are NOT available either."

She added, “My 86 year old father had to WALK to the gate 1 km away WITH this cabin luggage. No buggy arrangement either. A brand that does not treat age with compassion can never age well.”

Mini via Instagram Stories.

About Mini

Mini had spoken about her decision to quit reality shows, in an interaction with Cyrus Broacha. “I called it quits only when I realized that now, there is no longer a real reality. I did six seasons. After that, it was just a question of making money, but by then, the husband had started making money… But I really didn’t appreciate that reality had become constructed,” she said.