Maharaja shuns VIP culture, Air India staff to carry luggage on their own
Air India chief Ashwani Lohani has asked the airline’s staff to carry their hand baggage on their own and not use porters in a move to end VIP culture in the country’s flag carrier.india Updated: May 10, 2017 21:08 IST
Air India has decided to end VIP culture among its own staff. Air India chairman and managing director Ashwani Lohani has asked its staff to carry their hand baggage on their own and not use porters as has been the practice so far.
“In line with the PM’s drive towards simplicity in public life let us to begin with shun the use of porters for carrying our hand baggage that our own hands should rightfully carry,” Lohani’s said in a Whatsapp message to senior officers of Air India.
Air India has a subsidiary called AI-SATS, which is a ground handling agency and provide end-to-end services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, trans-shipment, express courier and special cargo.
Apart from all this, some of the staffs are reserved to assist VIPs and airline staff. They are called porters and carry luggage of the ‘VIP” passenger from the entry gate to the boarding point.
“Most of the AI staff used to avail this porter service. More than a dozen staff used to perform this duty every day. While for VIPs such as MP, the service will continue, the airline staff will be discouraged to use it. Even CMD will not use the porter service,” said an Air India official.
Air India has a total of about 25,000 staff of which 11,600 are employed with AI SATS and the airline hope to save manpower by curtailing the porter services.
“If a staff is not well or wants assistance, he/she will be allowed to use the service and that is why we are not completely banning it,” said the official.