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Florence bans self check-in keyboxes as Italy acts against overtourism. All you need to know

Updated on: Feb 20, 2025, 14:51:40 IST
People walk past the Fountain of Neptune (Fontana del Nettuno) in Signoria Square in Florence, Italy. (Reuters)
People walk past the Fountain of Neptune (Fontana del Nettuno) in Signoria Square in Florence, Italy. (Reuters)
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In a move to combat overtourism, Florence's local government has mandated the removal of self check-in keyboxes from holiday rentals by February 25.

Florence's local government has ordered owners of holiday rental properties to remove self check-in keyboxes by February 25 in a move against over-tourism in the Italian Renaissance city.

Fighting overtourism

Rental companies such as Airbnb increasingly use self check-in keyboxes to save time for property owners and holidaymakers, who no longer need to meet to hand over keys and complete check-in procedures.

However, critics say the boxes are ugly and argue that check-ins without a physical encounter between guest and renter pose a security risk.

"Next week we will go ... to check where the ban on keyboxes is not respected, and then we will remove them," Florence Mayor Sara Funaro told a local television channel on Wednesday.

Fines of up to 400 euros ($417.20) will be imposed on non-compliant owners, according to the city council's decision.

Rome and Venice also take steps

Prime Minister Giorgia Meloni's government has already issued a nationwide rule prohibiting check-ins without visual guest identification.

Massimo Torelli, spokesperson for the "Let's save Florence to live in it" campaign, said the group had been daubing the check-in boxes with a red cross.

They are "everywhere, on the bicycle racks and on the street-light poles ... Florence is dying of uncontrolled tourism," he said.

Torelli said he was pleased that city hall was finally taking action and he hoped the number of apartments dedicated to short-stay visitors would drop from 15,000 at present to 7,000-8,000, freeing up accommodation for local residents.

 
ABOUT THE AUTHOR
Krishna Pallavi Priya

Krishna Priya Pallavi is a journalist with over 9 years of experience, covering health, fashion, pop culture, travel, wellness, entertainment, festivals, mental health, art, decor, fitness, and sex and relationships. She is an alumna of the Indian Institute of Mass Communication (IIMC), Dhenkanal, and holds an undergraduate degree in Journalism and Mass Communication from Guru Gobind Singh Indraprastha University, Delhi. Her strong academic foundation informs her analytical and detail-oriented approach to storytelling, helping her uncover stories where none seem to exist. Before joining Hindustan Times, Pallavi worked with some of India’s leading media organisations. She spent close to three years at India Today, where she honed her newsroom skills and developed a sharp editorial sensibility. She also worked for over a year and a half at Vagabomb, ScoopWhoop’s feminist digital platform, where she explored stories through a gender-sensitive, socially aware lens. Pallavi has a deep interest in global fashion trends and international fashion seasons, and enjoys interviewing celebrities and tracking pop culture movements—interests that frequently translate into engaging, reader-friendly stories. Alongside lifestyle and entertainment, she has a keen eye for impactful health and wellness journalism, regularly interacting with doctors, designers, and digital content creators to bring nuance and credibility to her work. Born and raised in Haryana, Pallavi remains deeply connected to her ancestral roots in Odisha. Her ability to spot fresh angles brings curiosity and depth to stories she pursues. When not chasing deadlines, she enjoys spending time with her dog, planning her next vacation, reading, running new trails, and discovering new destinations.

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