Crunchyroll appears to be experiencing an outage affecting users in the United States, with significant issues reported around 2:15 p.m. ET on Monday.
According to outage tracker DownDetector, most complaints involve video streaming failures and server connection problems. By about 2:20 p.m. the site had logged over 9,000 reports from users unable to access the streaming service.
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Social media reports
Several users took to X (formerly Twitter) to report the issues they were encountering.
One person reported, "I genuinely cannot believe this. I was part-way through watching the final episode of a series when Crunchyroll stopped the episode mid-playthrough to tell me to raise my subscription or I wouldn't be able to finish watching it?! What the actual hell?!"
Another user expressed, "Crunchyroll, what was the point of becoming a monopoly if your app doesn’t work?"
A third person added, “Is anyone’s Crunchyroll working? I was in the middle of watching something then it signed me out and after I refreshed it said it won’t work now, and my internet is completely fine too.”
{{/usCountry}}A third person added, “Is anyone’s Crunchyroll working? I was in the middle of watching something then it signed me out and after I refreshed it said it won’t work now, and my internet is completely fine too.”
{{/usCountry}}Another wrote, "Crunchyroll goes down as soon as I have food in front of me."
Another user commented, "I think it's a global outage. I was watching Crunchyroll and it went down, then I went to Prime and it wouldn't let me watch anything, and the same thing is happening with YouTube."
One person reported, "My Crunchyroll won’t work on my Xbox. I was in the middle of watching Jake, the water magician. I turned off and it’s saying it’s having trouble I’m dying. lol."
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So far, Crunchyroll has not responded to the outage reports.