Bengaluru airport sets national benchmark with global recognition for accessibility

Bengaluru airport's Level-2 accreditation for accessibility reflects their commitment for seamless and inclusive travel experiences for passengers.

Updated on: Aug 29, 2025, 15:03:09 IST

By Yamini C S, Bengaluru

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In a significant step towards inclusive air travel, the Kempegowda International Airport (KIA) in Bengaluru has earned international acclaim for its commitment to accessibility. It has become the first airport in India to secure Level-2 Accreditation under the Accessibility Enhancement Accreditation (AEA) programme run by the Airports Council International (ACI).

Bengaluru's Kempegowda International Airport has set a national precedent by becoming the first in India to receive Level-2 Accreditation for accessibility from Airports Council International.

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The accreditation positions Bengaluru’s airport among a limited number of airports worldwide that have successfully integrated accessibility into their core operations - spanning policy-making, facility design, and passenger experience. The official account of the Bengaluru airport on X shared apost about the accreditation, writing, “We’re honoured to receive ACI’s Level 2 Accessibility Accreditation, reflecting our dedication to making every passenger’s journey seamless, inclusive, and memorable.”

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“This milestone wouldn’t have been possible without the trust of our passengers, the efforts of our dedicated teams, and the invaluable guidance from ACI - reinforcing our vision of building an airport that truly serves everyone. At BLR Airport, accessibility is not an option. It’s a commitment,” they added.

Congratulations poured in from several quarters including industry stalwarts and political leaders. Karnataka Deputy Chief Minister DK Shivakumar posted, “Kempegowda International Airport (@BLRAirport) has made Karnataka proud by becoming the first in India to receive the Airports Council International Level 2 certification. This recognition reflects world-class facilities, advanced technology, and a commitment to accessibility for every passenger. Bengaluru continues to set new benchmarks, showing the way for the rest of the country.”

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Biocon Chairperson Kiran Mazumdar-Shaw also shared a post, which read, “#Bengaluru airport sets benchmark as the 1st in India to receive level-2 accreditation by Airports Council International for embracing accessibility as part of strategy, policy & user experience.”

The Bengaluru airport was recently in the news for launching two unique initiatives to enhance passenger experience - a signature soundtrack titled “Rhythm of BLR” that captures the airport’s spirit through music, and a custom fragrance called “Dancing Bamboo”, aimed at creating a memorable sensory connection for travellers.

ABOUT THE AUTHOR
Yamini C S
Yamini CS is a Senior Content Producer at Hindustan Times with nearly six years of experience in digital journalism. She is part of the India News desk, where she works on a wide range of stories cutting across civic issues, city-based developments, politics, governance, public policy, breaking news, trending topics, and international affairs that have an impact on India. Her role involves tracking fast-moving developments, verifying information from official and on-ground sources, and presenting news in a clear, accessible format for a digital-first audience. A significant part of her work includes handling live blogs during major news events, such as elections, court verdicts, political developments, civic disruptions, protests, weather-related alerts, and unfolding national or international incidents. Through live coverage, she focuses on timely updates to help readers follow complex stories as they evolve. Before moving to the broader India News desk, Yamini was associated with the Bengaluru desk at Hindustan Times, where she extensively covered urban governance, infrastructure, traffic and transport issues, weather events, public grievances, and civic administration in the city. This experience strengthened her grounding in city reporting and sharpened her focus on citizen-centric journalism. She began her career as a correspondent with Reuters after completing a postgraduate diploma in journalism from the Indian Institute of Journalism and New Media. Her early training instilled a strong emphasis on accuracy, sourcing, and news ethics, which continue to shape her reporting style. Outside of work, Yamini enjoys reading across genres, listening to music, and spending time with her family, which help her maintain balance in a fast-paced newsroom environment.Read More

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