Gurgaon, Badshahpur poll observer checks district control room and C-Vigil efficiency
Navneet Kaur, the nodal officer for the control room and district development and panchayat officer (DDPO), provided a detailed report on the operations of the C-Vigil Control Room. She informed Dugga that the control room had received a total of 1,261 complaints so far, of which 1,212 had been resolved within the stipulated 100-minute timeframe
Gurugram: The general observer for the Gurgaon and Badshahpur assembly constituencies, Nandkumar Dugga, carried out an inspection of the district control room (DCR) and the C-Vigil control room on Tuesday to ensure that the Haryana Assembly elections 2024 are conducted in a smooth and impartial manner.
The inspection on Tuesday highlighted the district administration’s proactive approach to managing election-related activities, particularly in enforcing the Model Code of Conduct. (HT PHOTO)
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The inspection was done to evaluate the readiness of the control mechanisms ahead of the upcoming polls.
The returning officers for Badshahpur and Gurgaon constituencies, sub-divisional magistrates Ankit Chokse and Ravindra Kumar, also accompanied Dugga during the visit. He engaged with the personnel assigned to the control rooms, ensuring that they were fully aware of their duties. He also laid emphasis on the importance of remaining active round-the-clock to promptly address any complaints related to the Model Code of Conduct.
“Ensure that immediate action is taken on complaints. It is the quick response which maintains a fair election environment,” he said. Dugga also examined the online tracking system of the Flying Squad Teams (FST), monitoring their location and movements in real-time. In addition, he inspected the toll-free helpline 1950, reviewing the call logs and the entries made in the register to ensure that all complaints were being handled efficiently.
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Navneet Kaur, the nodal officer for the control room and district development and panchayat officer (DDPO), provided a detailed report on the operations of the C-Vigil Control Room. She informed Dugga that the control room had received a total of 1,261 complaints so far, of which 1,212 had been resolved within the stipulated 100-minute timeframe.
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Navneet Kaur, the nodal officer for the control room and district development and panchayat officer (DDPO), provided a detailed report on the operations of the C-Vigil Control Room. She informed Dugga that the control room had received a total of 1,261 complaints so far, of which 1,212 had been resolved within the stipulated 100-minute timeframe.
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The inspection highlighted the district administration’s proactive approach to managing election-related activities, particularly in enforcing the Model Code of Conduct. With both control rooms functioning efficiently and all personnel actively monitoring election activities, the district is well-prepared to handle any challenges that may arise during the election period.
Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest.
Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents.
Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure.
Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing.
Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity.
Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations.
Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling.
A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.
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