An IAS officer couldn't hold her tears back during her visit to a hospital after a head-on collision between a private bus and a mini-truck in Lakhimpur Kheri on Wednesday claimed at least 10 lives and injured many. Lucknow Divisional Commissioner Roshan Jacob was speaking to family members of the patients injured in the accident when a woman complaint that her patient was not receiving proper treatment at the government-run hospital.

The commissioner accompanied her to the ward where she saw a 10-year-old child lying face down on the bed. The child, Kafeel, was injured when a kutcha wall collapsed in Bajpai village of Sadar Kotwali area, reported Live Hindustan.
Interacting with the hospital authorities over the condition of a child critically injured in the incident, Jacob can be heard asking why no one has examined the patient yet. After a person assures that he had just examined the patient, the IAS officer wonders if the child has suffered a fracture as he can't move.
“Isko kuchh zarurat hai na…ye hil nahi paa raha hai…kuch fracture hoga yahan pe. (He needs something…he is unable to move…maybe there's a fracture.)”
She also asks the authorities whether a doctor can be called in there instead of referring the patient since the family cannot afford the cost.
{{/usCountry}}She also asks the authorities whether a doctor can be called in there instead of referring the patient since the family cannot afford the cost.
{{/usCountry}}The video went viral on Wednesday as social media users called her a “true government officer."
“We need to have more of such empathetic administrators & officers to make difference on the ground,” wrote a user.
The IAS officer was at the hospital to take stock of the condition of patients injured in an accident on the Aira bridge on the National Highway 730, around 30 kilometers from the district headquarters, reported PTI quoting DSP Pritam Pal Singh. The bus was on its way to Lucknow from Dhaurhara when it collided with the mini-truck coming from the opposite direction.
Eight of the dead were identified as Saraswati Prasad Verma (94) of Lucknow, Kaushal Kishore (58), Azimun (55), Sagir (45), Surendra Kumar Chaurasiya (35), Jitendra (25), Munnu Mishra (16) and Arya Nigam (8), all residents of Dhaurahra tehsil.
The identity of the remaining two is yet to be disclosed by officials.
President Droupadi Murmu, Prime Minister Narendra Modi and UP chief minister Yogi Aditynath expressed grief over the incident.
"Distressed by the accident in Lakhimpur Kheri, UP. Condolences to the bereaved families. May the injured recover quickly. ₹2 Lakh from the PMNRF will be given to the next of kin of each dead. The injured will be given ₹50,000," PM Modi said in a tweet.
(With ANI inputs)