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Now in Gurgaon, call cops by SMS, complain online

Gurgaon Police on Tuesday launched a “citizen-centric automated online policing system” that they claimed is superior to the Delhi Police’s, reports Sanjeev K Ahuja.
By Sanjeev K Ahuja | Hindustan Times, Gurgaon
UPDATED ON JUN 18, 2008 05:50 PM IST

Gurgaon Police on Tuesday launched a “citizen-centric automated online policing system” that they claimed is superior to the Delhi Police’s. You can now register your complaints online without visiting a police station, expect to get a printed copy of your FIR instead of a handwritten one, and call the police by simply sending them a text message from your mobile phone.

Gurgaon top cop Mohindar Lal announced the tech upgrades in his force on the first anniversary of the commissionerate policing system in the township.

Complaints can be registered — and the status of old complaints checked — on the web site www.gurgaonpolice.net. Apart from calling the conventional police emergency number 100, citizens can also send an SMS to 9717595423 to report a crime. The system is already functional, Lal said.

Eighty-three of the force’s 200 vehicles are GPS-fitted; the rest will have GPS in a month’s time, Lal said. “All major crossings are being put on online surveillance... through CCTV cameras with controls at police HQ,” he added.

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