Attendants at helpdesks in Ludhiana colleges having tough time

With the admission process on in full swing, the helpline numbers set up by colleges to provide assistance to students have not stopped ringing.

With the admission process on in full swing, the helpline numbers set up by colleges to provide assistance to students have not stopped ringing.

For instance the helpline desk at Government College for Girls receives as many as 100 calls between 9am and 12.30pm. (Illustration: Daljeet Kaur Sandhu/HT)

For instance the helpline desk at Government College for Girls receives as many as 100 calls between 9am and 12.30pm.

Harsh, who is handling the helpline desk at GCG, said, “We receive so many calls a day that we have to charge our phone batteries at least three times a day.”

While some students and parents are calling in with genuine queries, the helpline desk is also receiving some frivolous queries.

The questions range from “What password do I have to write in the column below the username” to “What is the criteria for getting admission in the college.”

Questions such as “If I apply on June 15, which is the last date, will my form be considered?” have been giving nightmares to the persons receiving these calls.

Though, colleges have made it clear that forms are to be filled online, some students are calling up to enquire whether they have to visit the college for the same, and do they need to come to college to deposit fee.

HELPLINE NUMBERS

SCD Govt College: 0161-2444988 GCG: 8054515015 and 9569230052.