Xiaomi power banks dangerous to use? Company is taking back 20000mAh battery packs globally

Xiaomi has expanded its recall of the 33W 20000mAh Power Bank globally, citing overheating risks, and urging users to check and claim refunds.

Xiaomi has announced a worldwide recall of its 33W 20000mAh Power Bank (Integrated Cable), following an earlier recall in China. The move targets model number PB2030MI, which was produced between August and September 2024. The company said the action is being taken to address potential safety hazards, with 146,891 units identified for recall and refund.

Xiaomi recalls its 33W 20000mAh power bank worldwide after detecting overheating risks in certain units. (Xiaomi )

By MD Ijaj Khan

Ijaj Khan is a technology journalist and Senior Content Producer at Hindustan Times, with over three years of experience covering the consumer technology industry. His work spans smartphones, laptops, wearables, gaming, appliances and AI - from hands-on reviews, comparison and buying guides to breaking news and in-depth features that help readers cut through the noise and make informed decisions. Before joining HT Tech, he worked with Jagran New Media, where he sharpened his instincts for fast-paced digital reporting. He holds a Post Graduate Diploma in English Journalism and Mass Communication from the Indian Institute of Mass Communication (IIMC), Delhi. Whether he's testing the latest flagship smartphone, tracking a major AI announcement, or putting a gaming laptop through its paces, Ijaj approaches every story with the same goal - making technology feel relevant and easy to understand for everyday users, not just enthusiasts. When he's not in front of a screen for work, he's usually travelling to a new city, hunting for great food, or keeping tabs on what's next in tech before everyone else catches on.

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What’s the Reason for Recall

Xiaomi has said that a specific batch of the power banks used the 126280 version 2.0 battery cell, which could overheat in certain situations and create a risk of fire. While only a limited number of cases have been reported, the company opted for a broad recall to ensure user safety and reduce possible risks.

Nearly 147,000 devices sold worldwide are included in the recall. Customers can verify whether their unit is affected by checking the serial number printed on the back of the product. Xiaomi has also provided an online verification tool. Devices with missing or unreadable serial numbers are excluded from the refund process.

Refund Process

Eligible customers can claim a full refund valued at 159 yuan, or Rs. 1,940. Customers may visit any Xiaomi Home store, where staff will confirm eligibility and issue a refund. Alternatively, users can drain the power bank, safely dispose of it, upload disposal proof, and submit product details through Xiaomi’s official website to claim their refund. The company further clarified that other Xiaomi power banks use different battery cells and are not part of this recall.

Statement from the Company

In its statement, Xiaomi apologised for the inconvenience and reaffirmed its focus on product safety. The firm described the recall as a voluntary and precautionary step aimed at preventing incidents before they occur. Customers owning the PB2030MI model are urged to check their devices and complete the refund process promptly.

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