Retailers must enhance customer experience (CX) to avoid losing consumers. Genuine feedback, personalization, and understanding behavior are key to success.
Xiaomi India president Muralikrishnan B believes a streamlined phone portfolio, affordable 5G devices and localised manufacturing, will show results in 2024 and beyond
The perils of overconfidence and wanting to get too big too fast affect most start-up founders. Learning antifragility in a world without certainty is a way out