Sep 15, 2019-Sunday

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Sunday, Sep 15, 2019
news about Customer experience
Feb 26, 2019 15:35
An excerpt from Raghuram Rajan’s The Third Pillar: How Markets And The State Leave The Community Behind. read more
Nov 10, 2018 07:24
Tray-tables and charging points for every seat, better seat covers, new taps in toilets, even photographs in the passages are some of the upgrades planned by Indian Railways for 2,000 old coaches it plans to refurbish this year at a cost of Rs 600 c... read more
Jun 25, 2018 00:01
The pledge comes three months after a Pune-based transgender individual was allegedly barred from entering a mall in Pune read more
Apr 13, 2018 13:17
Chatbots will address queries on schedules, ticket availability, trains for particular destinations and other such rail travel-related issues. read more
Mar 23, 2018 16:47
Recently, Pune airport, along with Cochin and Kolkata airports, has been jointly rated as the world’s third best airports for customer experience in the 5-15 million passengers per annum category at the prestigious Airport Service Quality (ASQ) awards... read more