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Air India downgrades customer to economy class, gives his seat to crew member
An Air India customer has accused the airline of downgrading him to economy class and giving his seat to a crew member instead.
Published on Jan 16, 2025 10:13 AM IST
The future of AI-driven intelligent automation
This article is authored by Honish Joseph, Princ Software Apps Engineer, Yahoo.
Updated on Dec 25, 2024 09:49 AM IST
Indian companies now include AI in long-term strategy, reveals new IBM study
Nearly 60% of organisations in the Asia-Pacific expect AI investment returns in 2-5 years, while only 11% foresee benefits within the next 2 years.
Updated on Dec 12, 2024 10:30 AM IST
CX now a must for brands to keep customers hooked
Retailers must enhance customer experience (CX) to avoid losing consumers. Genuine feedback, personalization, and understanding behavior are key to success.
Updated on Sep 06, 2024 07:50 AM IST
Shuchi Bansal
2023 is the year for a reset, says Xiaomi India president Muralikrishnan B
Xiaomi India president Muralikrishnan B believes a streamlined phone portfolio, affordable 5G devices and localised manufacturing, will show results in 2024 and beyond
Updated on Jul 21, 2023 07:05 PM IST
The Art of a Good Unicorn | Learning from BYJU’s cautionary tale
The perils of overconfidence and wanting to get too big too fast affect most start-up founders. Learning antifragility in a world without certainty is a way out
Published on Jul 18, 2023 04:50 PM IST
Shrija Agrawal
Unveiling the evolution of consumer desires and the quest for stability
Explore how the changing consumer landscape is driving a craving for stability and routine in an unpredictable world from senior executives.
Published on May 17, 2023 07:00 PM IST
Reliance Industries' Q4 profit sees 18% year-on-year jump at ₹21,327 crore
The company said it achieved a record annual consolidated profit after tax at ₹74,088 crore in FY23 against ₹65,009 crore in FY22.
Published on Apr 21, 2023 10:29 PM IST
ANI |
Buying a refurbished gadget? Follow these tips for a wise purchase
We've provided some advice that you should keep in mind when looking for refurbished goods. All of these improve the process' reliability but are not perfect.
Published on Nov 04, 2022 12:55 PM IST
HT News Desk | Written by Singh Rahul Sunilkumar | Edited by Aryan Prakash
Interior design and décor trends in retail 2022
Retailers across the globe are focusing on creating more immersive and engaging interior environments for their customers, which includes designing spaces that are both visually appealing and user-friendly and using technology to enhance customer experience. Here are trends of retail interiors 2022
Updated on Jun 30, 2022 09:14 AM IST
Zarafshan Shiraz, Delhi
Muthoot Finance reiterates its commitment to Digital India, revamps its corporate website
Keeping up with the need of the hour, and under the able guidance of its new generation leadership, the brand has wholeheartedly embraced the idea of digital transformation, charting a plan that promises to extend the company’s reach to consumers through a well-integrated digital approach.
Updated on May 19, 2024 03:49 PM IST
Fintech lending company CASHe partners with WebEngage to power their user engagement
CASHe, India’s fastest growing app-based lending platform that provides financing to working millennials, has tied-up with marketing automation platform WebEngage to power their user engagement across web and mobile.
Updated on Oct 20, 2020 04:47 PM IST
Chintan Padmani in his young age is ready to take the digital world to the next level
He owns a digital marketing company called Cyberstrek Technologies.
Published on Sep 10, 2020 05:53 PM IST
From 7 days to now less than 5 minutes - RazorpayX launches payout links, automates money transfers without need of bank details
This move is expected to benefit over 50,000 businesses across e-commerce, gaming and rental furniture sectors amongst others. Payouts to customers can be made through UPI, IMPS, NEFT & RTGS.
Updated on Jun 10, 2020 01:33 PM IST
CIAB picks ExdionPOD as a top Insurtech solution for helping brokers automate policy checking and issuance
ExdionPOD is an AI powered comprehensive platform designed to enhance the insurers’ overall efficiency when it comes to policy issuance.
Updated on Feb 17, 2020 02:36 PM IST
Gangar Eyenation, with the collaboration of trend and technology, remains nation’s most preferred optical brand
Over 100 international brands have tied up with Gangar Eyenation’s retail outlets to cater to their wide audience that likes to indulge in exclusive variety.
Updated on Nov 21, 2019 07:36 PM IST
Book excerpt: Raghuram Rajan on how markets can work for community benefit
An excerpt from Raghuram Rajan’s The Third Pillar: How Markets And The State Leave The Community Behind.
Updated on Feb 26, 2019 04:05 PM IST
Hindustan Times, Delhi | Raghuram Rajan
Charging points, tray-tables in next Railways upgrade
Tray-tables and charging points for every seat, better seat covers, new taps in toilets, even photographs in the passages are some of the upgrades planned by Indian Railways for 2,000 old coaches it plans to refurbish this year at a cost of ₹600 crore.
Published on Nov 10, 2018 07:24 AM IST
Hindustan Times, New Delhi | Faizan Haidar
All inclusive: Hotels, restaurants pledge to be LGBTQIA friendly
The pledge comes three months after a Pune-based transgender individual was allegedly barred from entering a mall in Pune
Updated on Jun 25, 2018 12:01 AM IST
Hindustan Times | Yesha Kotak, Mumbai
Railways plans to use chatbots to handle passengers’ queries on ticketing, timetable
Chatbots will address queries on schedules, ticket availability, trains for particular destinations and other such rail travel-related issues.
Updated on Apr 13, 2018 01:18 PM IST
Indo Asian News Service, New Delhi | HT Correspondent
Pune airport scripts ‘8 million’ record, flyers unimpressed
Recently, Pune airport, along with Cochin and Kolkata airports, has been jointly rated as the world’s third best airports for customer experience in the 5-15 million passengers per annum category at the prestigious Airport Service Quality (ASQ) awards 2017.
Updated on Mar 23, 2018 04:48 PM IST
Hindustan Times, Pune | Parth Welankar