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‘This is inhuman’: Drenched Zomato agent tries to spot customer who ordered food while stuck in traffic

A video of a Zomato delivery agent trying to spot a customer in traffic amid rainfall has sparked outrage. The customer is accused of being “insensitive."

Published on: Sep 7, 2024, 07:00:19 IST
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The convenience and variety offered by food delivery apps have made ordering food from outside increasingly popular. Usually, people order food from home or office, but as seen in this video, someone did so while being struck in traffic. The clip captures a Zomato delivery agent looking for a customer amid rain.

An image shows a Zomato agent looking for a customer who ordered food while stuck in traffic. (Instagram/@delhivisit)
An image shows a Zomato agent looking for a customer who ordered food while stuck in traffic. (Instagram/@delhivisit)

The video is posted on an Instagram page titled Delhi Visit. The page's bio says it is dedicated to exploring India’s capital city and NCR.

Also Read: Zomato delivery agent balances work and parenthood by bringing 2-year-old daughter to work, company reacts

In the clip, a text prompt appears across the screen that reads, “Somebody ordered food in the traffic jam.” It also suggests that the recording is from Mehrauli-Gurugram Road.

Though short, the video will leave you with questions. It shows a Zomato delivery agent walking around in the rain while speaking on his phone and holding an order. He is looking all around to spot the customer who ordered the food.

Take a look at the viral video here:

With over 2.4 lakh views, the video has further accumulated close to 3,000 likes. The share has also prompted people to post varied comments.

What did Instagram users say about this video?

“Respect to such hardworking people who, despite the bad weather, delivered you your stuff,” posted an Instagram user. Another slammed the customer who ordered food and commented, “This is so inhuman. Respect everyone. It’s raining.”

A third expressed, “Not cool. I know he’s earning, but is it worth the amount?” A fourth wrote, “Talk about privilege; Delhi NCR tops the list.”

Also Read: Man shows hard work he puts in to earn 20 as Zomato delivery executive. Watch

A few days ago, in a similar incident, another delivery agent was seen navigating through waist-deep water while trying to deliver food to the customer. While people praised the man for his “dedication” and “hard work”, they slammed Zomato and suggested that delivery services should be temporarily suspended during such disastrous situations.

What are your thoughts on this viral video of a Zomato delivery agent?

  • Trisha Sengupta
    ABOUT THE AUTHOR
    Trisha Sengupta

    Trisha Sengupta works as Chief Content Producer at Hindustan Times with over six years of experience in the digital newsroom. Known for her ability to decode the internet’s most talked-about moments, she specialises in high-engagement storytelling that bridges the gap between viral trends and traditional journalism. Throughout her tenure, Trisha has focused on the intersection of technology, finance, and human emotion. She frequently covers personal finance and real estate struggles in hubs like Gurgaon, Bengaluru, and Hyderabad, while also documenting the unique challenges of the NRI experience. Her work often highlights the movements and philosophies of global newsmakers and personalities like Elon Musk, Mukesh Ambani, Nikhil Kamath, Dubai crown prince, and MrBeast. From reporting on Amazon or Meta layoffs and startup culture to the emergence of AI-driven platforms like Grok and xAI, she provides a grounded and empathetic perspective on the stories shaping our world. When not decoding the internet, Trisha is likely offline: lost in a book, exploring a historical ruin, or navigating the world as a solo traveler. She balances her fast-paced career with family time and a healthy dose of curiosity, currently trading her "human" sources for silicon ones as she masters AI to future-proof her storytelling.Read More

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