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Microsoft down today: Outlook to Microsoft Store, check full list of services and apps facing issues

Microsoft 365 services were impacted on Thursday with most users facing a problem with Microsoft Outlook, specifically regarding receiving messages. 

Updated on: Jan 23, 2026, 02:16:33 IST
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Microsoft 365 services were hit on Thursday. The company issued a statement that they were looking into the matter, as they'd received numerous reports. The major problem appeared to be with Microsoft Outlook.

Several Microsoft services were hit on Thursday, as the company issued an update. Image for representational purposes. (Unsplash)
Several Microsoft services were hit on Thursday, as the company issued an update. Image for representational purposes. (Unsplash)

As per Downdetector, over 12,000 people faced problems with the service at the time of writing. The site indicated that most issues sprung from people being unable to receive messages.

Some commented that they were getting a ‘451 4.3.2 Temporary server error’ message. While no time has been given for when services might be restored, here's a full list of apps and services that have been impacted.

Microsoft 365 outage: List of apps and services impacted

The list of apps and services hit include -

  1. Outlook
  2. Microsoft Defender
  3. Microsoft Purview
  4. Microsoft Teams
  5. Microsoft Azure

Complains about Microsoft services spill to social media

Several people took to social media to complain about the outage. One person remarked that even the status page was not loading.

“Gotta love that even Microsoft's status page won't load during the outage. Someone is having a very very bad day,” they wrote.

Another added, “Massive Office365 outage right now Microsoft - you need to acknowledge.” Yet another person added, “All services sporadically failing. Email stuck at my gateway. FFS.”

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Downdetector, meanwhile, said it is tracking an ‘ongoing issue that is impacting Microsoft and other services’. Microsoft also issued a statement about the outage, saying “We're investigating a potential issue impacting multiple Microsoft 365 services, including Outlook, Microsoft Defender and Microsoft Purview. Further information can be found in the admin center under MO1221364.”

In a follow-up post, they added, “We've identified a portion of service infrastructure in North America that is not processing traffic as expected. We're working to restore the infrastructure to a healthy state to achieve recovery. More information can be found at https://status.cloud.microsoft or under MO1221364 if accessible.”

  • Shuvrajit Das Biswas
    ABOUT THE AUTHOR
    Shuvrajit Das Biswas

    Shuvrajit has over seven years of experience covering US, India, and world news. An English Literature postgraduate from Jadavpur University, Shuvrajit started off covering entertainment, gaming and all things pop culture. There were brief periods away from the media industry, with short stints in content marketing, ed-tech and academic editing. However, the newsroom beckoned and over the last few jobs, Shuvrajit has exceedingly focused on team functioning as well, including tracking news and assigning tasks, working on everyday breaking news, framing detailed coverage plans, and creating immersive and data-driven stories. In his time as a digital journalist, he has covered a Lok Sabha election, multiple state elections, Union Budgets and award ceremonies. He has also helped in planning content for company event panels in the past. For work, Shuvrajit enjoys dabbling with data visualization, editing tools, and AI chatbots and attempts to incorporate AI workflows in everyday tasks. He is deeply interested in geopolitics, sports, films and music. Prompting is a new fascination for Shuvrajit now. Apart from that, he can be found doom-scrolling, sharing memes, or cheering on his favorite football team.Read More

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