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Reliance Jio data breached? Telco assures subscriber data is safe

A Jio spokeswoman said that the company’s subscriber data was safe and maintained with the highest security.

business Updated: Jul 10, 2017 13:01 IST
HT Correspondent
A Reliance employee demonstrates Jio LYF phone at their headquarters on the outskirts of Mumbai.
A Reliance employee demonstrates Jio LYF phone at their headquarters on the outskirts of Mumbai.(REUTERS)

India’s newest telecoms entrant, Reliance Jio, said it was investigating claims of customer personal data being leaked onto a website called “Magicapk” but assured that the claim was “unauthentic”.

A Jio spokeswoman said that the company’s subscriber data was safe and maintained with the highest security.

“We have informed law enforcement agencies about the claims of the website and will follow through to ensure strict action is taken,” a Jio spokeswoman said early on Monday.

The information which was available on the website included customers’ names, their registered phone numbers, details of the circle the numbers was registered in and when the phone numbers were activated. In some cases, a customers’ registered email address is also available. Several users posted links of the website on Twitter.

Although the website has been suspended now, it is still not known who is behind the breach. The IP address of the website is Mumbai-based, according to public information on domain registrars. The domain was first registered in May this year.

The report of data breach is particularly alarming since Jio customers have provided their 12-digit ‘Aadhaar’ number, while registering for their SIM cards and if the claims of Magicapk is true, it could be India’s largest data breach, affecting 120 million active subscribers.

Reliance Jio assures it’s customers that it is continuing with further investigations and strict action will be taken.