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‘1090? Please scold my son, he’s not eating breakfast’

The women's helpline number '1090', started by the state government on January 1 this year in the aftermath of the gruesome gang rape in Delhi, is now becoming a headache for the police personnel attending to the calls.

Updated on: Feb 22, 2013, 13:36:00 IST
Hindustan Times | By , Bhopal
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The women's helpline number '1090', started by the state government on January 1 this year in the aftermath of the gruesome gang rape in Delhi, is now becoming a headache for the police personnel attending to the calls.

HT Image
HT Image

"Please save me. My husband is beating me. Send help." After receiving this phone call from a woman, when officials at the women helpline called back at the number to find her location, they were greeted by laughter. "No one is beating me. My husband is sitting just in front of me. I used the helpline to warn him", said the same woman, putting down the phone.

Such calls are flooding the helpline center. On Wednesday, a woman called up saying that she had been locked up in a room. When the helpline officials tried to find her whereabouts, it was found that there was no illegal confinement -- it was a prank call.

"We get a phone call in the morning. The woman says that her son is not having his breakfast and refuses to take milk also. She asks us to scold him," says an official at the 1090 call center. "Some call at this number just as a matter of pastime", the official adds.

As per the prevailing practice, every call at 1090 is received by a lady officer, who then forwards it to a senior. The senior officer then calls back, seeking details of the problem stated.

Women helpline in-charge Sunita Cornelious told HT that some girls are taking "undue advantage" of the emergency service. "A girl from a hostel in Bhopal called on 1090. She said that a man performs some deeds in front of her hostel. When a helpline officer called her back, she replied that she had called at this number just to check whether it works or not," she said.

"We receive many prank calls from across the state. But that doesn't mean we do not get serious calls daily. We can't do anything about prank-callers except ignore them after giving them a warning," the officer added.

  • Shruti Tomar
    ABOUT THE AUTHOR
    Shruti Tomar

    I have spent over a decade chronicling Madhya Pradesh’s political and social landscape, covering politics, investigative journalism, crime, human interest, and government policy, blending sharp insight with ground‑level depth. I have closely tracked three assembly elections, three Lok Sabha elections, leadership transitions in MP while exposing governance lapses, tender irregularities, and flawed policy rollouts. My reports have revealed gaps in the Cheetah project, irregularities in medical education, rigging in recruitment exams, and loopholes in policy implementation. In crime reporting, I have moved beyond FIRs to map systemic patterns — from organised crime networks and gender‑based violence to custodial accountability — balancing urgency with sensitivity. My journalism is defined by a commitment to human interest. I have profiled the marginalised Bancchda community, documented atrocities against tribal groups, and highlighted efforts to preserve their culture through heritage liquor and revival of spiritual practices. I have reported on farmers struggling with failed MSP promises, giving voice to those often reduced to statistics in policy files. Passionate about field reporting, I have reported on rampant sand mining in Chambal and Narmada, pharmaceutical companies supplying medicines under altered names, the dire condition of schools and colleges, the plight of commercial sex workers, and skewed sex ratios in specific districts. Beyond deadlines, and as HT’s state correspondent and assistant editor in Madhya Pradesh, I engage with ministers, farmers, students, and activists, believing the best policy stories begin with a single human voice. A postgraduate in Journalism and Mass Communication, I also hold a diploma in sports journalism.Read More