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RIL, Amazon set to clash on e-pharma

‘Amazon Pharmacy’ will offer both over-the-counter and prescription-based drugs, basic health devices and traditional Indian herbal medicines, Amazon said in a statement, without giving a timeline for the launch.

Updated on: Aug 17, 2020 06:11 AM IST
Mint, New Delhi/Mumbai | By
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E-pharmacies are set to become the next big arena of battle with billionaires Jeff Bezos and Mukesh Ambani diversifying into this segment, hoping to exploit a fast-growing market fuelled by a large base of smartphone users.

People purchase medicines from a medical store in Bengaluru . (Hemant Mishra/ Mint File Photo)
People purchase medicines from a medical store in Bengaluru . (Hemant Mishra/ Mint File Photo)

While Amazon India launched ‘Amazon Pharmacy’ in Bengaluru last week and will conduct pilots in other cities, Reliance Retail—through its SMART Point outlets—plans to scale up its grocery and pharmacy platforms. Reliance Industries Ltd (RIL), through its biotechnology subsidiary, Reliance Life Sciences, is already in the process of setting up pathology labs through local partnerships.

“E-pharmacies is a large market and the retail segment is a fragmented one. However, the market is now ripe for consolidation; thus, large retailers like Amazon and Reliance are keen on this market,” said the CEO of an Indian e-pharmacy firm, on condition of anonymity. He said more retailers are waiting to join the sector amid government focus on healthcare and schemes like Ayushman Bharat, and National Digital Health Mission.