E-Paper
Chandigarh administration brings 90 more services under RTS Act
The notification clearly defines timelines, designated officers, and appellate authorities, ensuring that services are delivered within stipulated deadlines, counted from the date of complete application submission
In a major push towards enhancing accountability and efficiency in public service delivery, the Chandigarh administration has notified 90 additional services under the Punjab Right to Service Act (as extended to Chandigarh), setting fixed timelines for them. This takes the total covered services to over 700.
Freshly notified services:
Estate Office:
NOC for sale/gift/transfer of lease rights (uncontested): 50 days
Change of ownership/leasehold rights (sale/gift): 30 days
Transfer cases requiring public notice (uncontested): 40 days
Post-public notice ownership change: 20 days
No-dues certificate (NDC): 15 days
Conversion from leasehold to freehold: 35 days
Change of partners in partnership firm: 20 days
SCF to SCO conversion: 30 days
Corrections in records/services: 30 days
Registering & Licensing Authority (RLA)
Learner’s licence: 1 day
Driving licence (new/renewal/duplicate/address change): 10 days
Vehicle registration & RC-related services: 10 days
Ownership transfers (including death/auction cases): 10 days
NOC for vehicles outside state & hypothecation termination: 10 days
Tourism department
Permission for movie shoot: 7 days
Guest house booking approvals: 7 days
Chandigarh Transport Undertaking (CTU)
Bus passes (ISBT-17, sub-urban routes): 3 days
Bus passes (Sampark Centres, other routes): 5 days
Education departments
Directorate of higher education:
Bona fide & character certificates: 7 days
Directorate of school education:
School leaving certificate: 10 days
Duplicate certificate: 20 days
Certificate verification: 20 days
Denied timely service?
Lodge a complaint
Visit http://rtsc.chd.gov.in
Use the “Register Complaint” section to submit your grievance
Provide all necessary details and upload supporting documents, if needed.
Check website for regular complaint status.
Each department head or designated officer will act as the nodal authority to ensure compliance. A structured two-level appellate system has also been put in place to address delays or grievances.
