Gurugram launches 24x7 helpline to report water logging

The district administration also asked residents not to panic and urged them to call the helpline number in case of any emergency

Published on: Oct 13, 2022, 00:02:36 IST

By Leena Dhankhar

Prefer HTon Google

Share via

Copy link

Nishant Kumar Yadav, deputy commissioner, Gurugram, launched a helpline on Wednesday to file complaints related to water logging in the city. Residents can register their complaints on 0124-2322877 and 9289790948. Officials said the mobile number can be used for sharing pictures and videos of the affected area or spot. The move comes three days after six children drowned in Sector 111 on Sunday in a rainwater pond.

Officials said the mobile number can be used for sharing pictures and videos of the affected area or spot. The move comes three days after six children drowned in Sector 111 on Sunday in a rainwater pond. (PTI)

DC Yadav held a meeting to review water logging issues on Wednesday. “I have directed all agencies to conduct joint inspections at severely affected areas and submit reports so that timely action can be taken to resolve issues at the earliest,” he said. Yadav, who is also the chairman of the district disaster management authority, also asked residents to take precautions in view of the unseasonal rains in the district. “We have formed teams which will visit the area from where a complaint has been received and act accordingly,” he added.

The district administration also asked residents not to panic and urged them to call the helpline number in case of any emergency. “If there is any information or warning of rain from the Disaster Management Department or the Meteorological Department, no one should stand near weak structures during heavy rain or thunderstorms. They are also advised not to take shelter near trees, transformers and power lines. Commuters should also drive cautiously in such situations,” Yadav said.

According to DC Yadav, timely action and precautionary measures will prove helpful in averting accidents. He also informed that due to excessive rainfall, temporary water logging has been reported from many places. “Sometimes water logging causes accidents and citizens should call the helpline to report such issues,” he said. A team has been also been asked to inspect and prepare a list of waterlogged areas across the city.

ABOUT THE AUTHOR
Leena Dhankhar
Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.Read More