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16K Punekars get HSRPs installed, many face issues registering online

Users are encountering multiple fake websites while making payments and some are being charged ₹899 instead of the standard fee, with the money being transferred to different accounts

Published on: Feb 25, 2025, 07:24:07 IST
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While owners of old vehicles are rushing to get high security registration plates (HSRPs) installed before the April 30 deadline set by the state government, they are facing significant issues while registering online.

As a result, many applicants are not receiving appointment confirmations despite payments being debited from their bank accounts. (REPRESENTATIVE PIC)
As a result, many applicants are not receiving appointment confirmations despite payments being debited from their bank accounts. (REPRESENTATIVE PIC)

Users are encountering multiple fake websites while making payments and some are being charged 899 instead of the standard fee, with the money being transferred to different accounts. As a result, many applicants are not receiving appointment confirmations despite payments being debited from their bank accounts. Numerous complaints have been filed at the RTO regarding this issue.

Swapnil Bhosale, Pune deputy regional transport officer, said, “Due to the high response, the government has set up 69 centres in Pune to register and install HSRPs. Meanwhile, complaints have emerged about fraudulent websites scamming users by diverting their payments. The matter has been reported to the cyber police and citizens are advised to use only the government’s official website.”

Kailas Gaikwad, a citizen and complainant, said, “I personally registered online for an HSRP two days ago. After filling in the details, a new website opened for payment. I proceeded to pay 500, including 450 for the plate, GST, and a gateway fee. However, 899 was deducted from my bank account instead. I did not receive any confirmation or email from the concerned company. Additionally, I got a message prompting me to pay again. I have filed a complaint at the Pune cyber police station regarding this issue.”

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ABOUT THE AUTHOR
Dheeraj Bengrut

Dheeraj Bengrut is a Principal Correspondent with Hindustan Times, Pune, with over 15 years of experience in journalism. He covers transport, infrastructure, urban development and civic governance, with a focus on public policy and citizen-centric issues. His reporting spans railways, aviation, roads, public transport and major infrastructure projects across Maharashtra.

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