Mediation forum of H-Rera, Gurugram holds its first session

The mediation panel comprises SC Goyal, retired district and sessions judge, who is the adjudicating officer (AO); Deepa Malik, chief grievance redressal and chief public relation officer, and Geeta Rathee Singh, senior legal officer.

The newly established mediation forum at Haryana Real Estate Regulatory Authority (H-Rera) in Gurugram started functioning from Monday. H-Rera officials said the response from developers, homebuyers and other stakeholders is encouraging as people want a quick resolution of their problems through mediation and discussion rather than taking the time-consuming legal route.

KK Khandelwal, chairman, H-Rera, said that such mediation forums are the need of the hour. (Hindustan Times | Parveen Kumar)

The mediation panel comprises SC Goyal, retired district and sessions judge, who is the adjudicating officer (AO); Deepa Malik, chief grievance redressal and chief public relation officer, and Geeta Rathee Singh, senior legal officer.

On Monday, the panel heard 36 cases against a real estate developer, which were pending for a long time before the authority. H-Rera officials said these complaints were referred for mediation by the developer and were heard during the first session on Monday.

KK Khandelwal, chairman, H-Rera, said, “Such mediation forums are the need of the hour. The authority is overburdened by a long list of pending complaints. Many of these complaints can be resolved through a few sittings.Mediation can save the aggrieved allottees from the very exhausting and expensive battle of litigation.”

“Mediation is a new process for the allottees. I feel that they need to come with a positive attitude and make the best use of this process”, said Deepa Malik.

Representative of Emaar did not respond to requests for comment.