Hundreds of flyers were delayed on Sunday afternoon after IndiGo airline said its system was down across all airports for about 90 minutes, causing it longer to process the check-ins.
The glitch was rectified and operations resumed normally.
“We regret the inconvenience caused to our passengers this afternoon due to system being down across airports for around ninety minutes. Our flights and check-in systems are operating normally now,” a tweet by ANI quoted Indigo as saying.
Passengers at Delhi’s Indira Gandhi International Airport took to social media to narrate their ordeal, saying that because of the delay, the already congested Terminal 1 remained packed causing discomfort to flyers.
An officer from the airport said that adequate measures were in place to reduce inconvenience caused to passengers. Passengers from Hyderabad, Goa and Bengaluru airports also tweeted about facing the same problem.
The airline earlier said its system were down “for a while” and it would expect counters to be crowded more than usual, and asked passengers to be patient and cooperate.
{{/usCountry}}The airline earlier said its system were down “for a while” and it would expect counters to be crowded more than usual, and asked passengers to be patient and cooperate.
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