‘New power policy to be pro-user,’ says power minister RK Singh

The policy was currently under the Union government’s consideration, Singh told reporters here. “The policy is pro-consumer and transparent,” he said.

Union power minister RK Singh said here on Saturday that the new power tariff policy, to be unveiled within a month, will prohibit power companies from passing on their losses to the consumer beyond a limit.

Power minister RK Singh (HT File Photo)

The policy was currently under the Union government’s consideration, Singh told reporters here. “The policy is pro-consumer and transparent,” he said.

“In the new policy, we are building the rights of the consumers. Right now there is no charter of rights of electricity consumers,” Singh said.

“In the policy, we will give (prescribe) standard of service. For example, if I make a call, I will get the response in stipulated time. If distribution company violates that then a penalty would be imposed,” the minister said. It will also prohibit power distribution companies from passing on their losses to the consumers, he said.

“If I (the company) am inefficient or not able to do the meter reading, billing or collection, I cannot pass on the burden to consumer beyond a certain level,” he explained.