Air India has become the second domestic carrier in the country to introduce a service that could help people receiving friends and relatives at airports.
The airline’s flight tracker service introduced on its website will enable people to track the location of any AI flight enroute the journey by keying in the flight number.
“The service will enable people to time their visit to the airport better,” said Anil Mehta, executive director, corporate affairs, Air India. While the service currently tells the location of any flight, it would be able to predict its exact time of arrival in the second phase of the project, he added.
The airline is also trying to improve its punctuality record to woo back passengers who had switched to private airlines with a better on time performance. According to officials a government appointment committee tasked to monitor the turn around of the loss making airline, has set a target of achieving 93% on-time performance by 2015.
AI fliers, particularly those travelling on international routes are likely to benefit its recent foray into the Star Alliance as well.