Operations
(12th standard pass entry level.) Customer service associate. Replenish shelves, present and price products, interact with customers. Rs 5,000 to Rs 6,500 per month.
Or
(Graduate or Class 12 Pass with some experience) Check-out associate. Handles till and counts cash at end of day. Rs 6,000 to 12,000.
To
(Graduate entry-level) Team leader. In charge of a sub-section; allocates roles to associates, makes sure staff are presentable, goods priced correctly, floor looks right. Rs12,000 to Rs15,000).
To
(MBA entry-level) Department/service manager. In charge of service associates. Rs 25,000 to Rs 33,000 .
To
(Often limited to graduates/MBAs) Store operations manager. Head of department, makes sure sections are looking fine and are adequately staffed, handles complaints. Rs 50,000
To
Deputy general manager. Second in command at the store, checks that what the system has on stock-taking is reflected in the store. Up to Rs 1 lakh
To
General manager. Overall responsibility for store, resolving customer complaints, managing staff, planning staff in peak season, upgrading manpower, giving reports, meeting budgets, attending meetings with chief of operations. Over Rs 1.25 lakh per month,
Buying and merchandising
Buying and merchandising
(MBA only) Assistant buyer. Decides which products to buy; analyes gaps in market, negotiates prices, finds competitive offers. Rs 25,000 to Rs30,000.
Or
(MBA only) Merchandiser or trader. Reorders stock, decides where to put it in store, pricing, deciding whether to discontinue or liquidate product, knowing about import tariffs, planning, analysing stock performance; Rs 33,00).
To
Buyer. Up to Rs 50,000.
To
Category manager. In charge of strategy for category, has to finalise types of products to be sold, how they are presented in store, pricing and is responsible for meeting sales and profit targets. Up to Rs 1 lakh.
To
Business head. In charge of a section like food. Up to Rs 4.4 lakh per month.