City residents can now access the traffic helpline number (1073) from their mobile phones as well.
The traffic police have set up a 24×7 call centre to attend to road emergencies such as accidents with ambulance/crane services.
The department has also asked the expressway concessionaire, Delhi Gurgaon Super Connectivity Limited (DGSCL), to erect signboards, publicise the toll-free number on the entire stretch and make people aware.
Earlier, residents complained they could not connect with the helpline number from their mobile phones.
Commuters found themselves helpless in case they wanted to call the helpline from their mobile phone.
The emergency number has been functional in the state to help accident victims but the service was suspended in Gurgaon after complaints.
“A number of accident victims died as they did not get timely help. The toll-free number can be a life saviour in case of any emergency. In its absence, people are forced to take help from other commuters to take accident victims to hospitals. We can send the ambulance and PCR van to the victim as soon as possible and save many lives,” said Bharti Arora, deputy commissioner of police (traffic), Gurgaon.
Training in first aid will be also given to cops, road construction workers, drivers and volunteers to equip them to deal with emergency situations.
Training in first aid will be also given to cops, road construction workers, drivers and volunteers to equip them to deal with emergency situations.