Tata Consultancy Services (TCS) is betting big on the aviation sector. The company on Monday signed a multi-year contract with Hawaiian Airlines to provide information technology, business process outsourcing and infrastructure services, including maintaining personal computers and servers. The deal will be executed from TCS’ development centre in Chennai, which has over 200 people working specifically for the aviation and hospitality sector.
Hawaiian airlines, a part of Hawaiian Holdings Inc, is a commercial airline that serves 17 domestic and international destinations in the Pacific region.
As a part of this deal, TCS will maintain and support services to Hawaiian Airlines’ automated passenger revenue accounting system. The system aids Hawaiian Airlines through systematised transactions that provide information on sales, refunds, exchanges and other miscellaneous data for key accounting processes. Further, the system would facilitate recordings of air traffic liability amounts.
Air traffic liability is defined as an estimate made by an airline company for the amount of money already received for passenger ticket sales that is yet to be provided. These kind of systems are automated and TCS will enable Hawaiian Airlines to achieve operational efficiencies and realise cost advantages.