Dhanbad civic body looks to WhatsApp to shed dirtiest city tag
DMC has launched WhatsApp number for residents for speedy clearing of dumped domestic wasteranchi Updated: Aug 18, 2016 15:06 IST
Upload pictures of waste dumped in your neighbourhood on social media platform WhatsApp and get garbage cleared within two hours.
The Dhanbad Municipal Corporation (DMC) has launched WhatsApp number–8862873566–for residents for speedy clearing of dumped domestic waste from city neighbourhoods.
Residents have to upload pictures of garbage dumped and their address on Whatsapp and a rapid response team of the civic body’s sanitation department will rush to the spot and will clear the garbage within an hour, said city mayor Chandra Shekhar Agrawal.
The DMC has set up a special cell at the DMC headquarters to monitor WhatsApp complaints of residents, he said.
“A supervisor has been assigned for each ward and after getting a picture on WhatsApp, the supervisor is informed who will immediately get the garbage removed. After the garbage is removed, the complainant will get a message on his mobile.”
The WhatsApp service was launched on Wednesday and officials said until 2 pm, 215 complaints were registered from 55 wards of the corporation. Complaints will be entertained until 5 pm within the city while ward area is noticed till 2 pm.
Dhanbad was declared the dirtiest city among 73 cities across the country in survey conducted by union urban development department in February 2015. The civic authorities believe that the initiative will help the city to shed the “dirtiest” tag.
Dhanbad has adopted the system impressed by the success in Ranchi in quick disposal of dumped domestic waste.
“The new campaign will not only give reprieve to residents from domestic waste dumped in city neighbourhoods but also help in building a clean image building of city,” he said.
On August 6, union urban development minister Venkaiah Naidu took stock of the preparation of the initiative from the city mayor through a video conferencing. Since then, the DMC, district administration and other government agencies in the coal belt, have launched joint campaign for sanitation.