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consumer protection act news

Chandigarh: Consumer Bar in HC seeking extension of tenure of panel members

The state commission has two benches- principal bench and additional bench. Besides, there are two district panels. (HT File)
Updated on Jul 04, 2026 08:32 am IST

Chandigarh: Realty firm’s MD to undergo 2-yr jail over failure to refund homebuyers

The panel convicted him under Section 27 of the Consumer Protection Act for non-compliance of the commission’s directions. (HT File)
Published on Apr 25, 2026 12:00 pm IST

Hotels warned against ‘LPG charges’

Hotels warned against ‘LPG charges’
Published on Mar 26, 2026 06:22 am IST

Ludhiana: Paint firm, associates told to refund 4 lakh, pay 50k compensation for incomplete work

According to the complaint, the work was abandoned midway and the portion executed was of poor quality and not in accordance with the agreed terms. (HT File)
Published on Feb 25, 2026 03:24 am IST

Car purchased in proprietorship’s name for commercial use, buyer not a consumer: Commission

The commission also observed that the complainant has not filed a copy of the registration certificate of the car in order to hide the same from the Commission. (HT Photo for representation)
Published on Feb 14, 2026 04:58 am IST

Renting out a flat doesn't exclude a homebuyer from consumer protection: SC

The Supreme Court has held that merely renting out a residential apartment does not automatically exclude a homebuyer from the definition of a “consumer” under the Consumer Protection Act, 1986.
Updated on Feb 06, 2026 09:40 am IST

Woman gets 80,000 compensation from Mohali bakery over 'flies' in rusk

The complainant, Sarpreet Kaur, had placed an online food order on September 8, 2025, through Zomato from Nik Baker’s, located at Jubilee Walk, Sector 70, Mohali. (HT File)
Updated on Jan 20, 2026 11:44 am IST

Mohali: Builder jailed for defying consumer commission order

The case relates to a flat booked by the complainant with Emerging Valley Private Limited in its project located at Sector 115. (Representational Image)
Published on Jan 15, 2026 08:04 am IST

Broken slippers dispute leads to NBW against showroom manager in Sitapur

Representational image (Sourced)
Published on Dec 27, 2025 05:46 pm IST

Ludhiana ranks second in country in consumer case disposal

The Ludhiana District Consumer Disputes Redressal Commission disposed of 1,611 cases this year. (HT Photo)
Published on Dec 26, 2025 04:56 am IST

Ludhiana: Consumer panel fines two pharma firms over stapler pin in medicine

The pharmaceutical firms have been directed to pay the compensation within 30 days. (HT Photo)
Published on Dec 26, 2025 04:16 am IST

AI in focus as govt looks to amend consumer law

The government aims to bring AI and machine-learning tools into post-litigation proceedings to ease hearings
Published on Nov 08, 2025 08:19 am IST

Mohali developer to spend time in jail for defying refund orders

The verdicts were pronounced in two different execution cases filed by complainants Kavita Devi Sharma and Satish Kumar, both homebuyers who had sought refunds from the developer after their housing projects were delayed. (HT File)
Published on Oct 30, 2025 09:24 am IST

Legal Resource Centre in Colaba to empower citizens with free legal information

Legal Resource Centre in Colaba to empower citizens with free legal information
Published on Oct 27, 2025 04:00 am IST

Drishti IAS fined 5L over false claims in UPSC advertisement

Vivek Tiwari, CEO of Drishti Group, the “error” arose due to the absence of clear advertising guidelines which have now been issued
Updated on Oct 04, 2025 06:07 pm IST

CCPA imposes 5 lakh fine on Drishti IAS for misleading ads on UPSC results

CCPA has fined Drishti IAS 5 lakh for publishing misleading ads regarding the results of the UPSC Civil Services Examination (CSE) 2022. (File/@AddarshK/X)
Published on Oct 03, 2025 02:16 pm IST

Consumer helplines see spurt in dispute complaints, refunds

In July, complainants got refunds of nearly 2.7 crore, while in the previous month, refunds totalled 3 crore.
Published on Aug 25, 2025 01:16 am IST

Supreme Court fixes 18-year legal gap to strengthen consumer rights

The case arose from a long-running dispute involving flatbuyers of Palm Groves Cooperative Housing Society in Pune. (HT PHOTO)
Published on Aug 24, 2025 04:20 am IST

Delhi HC takes a tough stand against service charges

To illustrate its point, the bench cited the example of a water bottle priced at 20 MRP being billed at 100 in a restaurant — broken down as 80 for ambience and 10 as service charge. (HT Archive)
Published on Aug 23, 2025 04:04 am IST

SC notice to Centre, states on petition for disclosure of identity of shop owners

The court has directed the matter to be heard after four weeks. (HT file photo)
Updated on Jul 21, 2025 03:22 pm IST

Restaurant not bound to serve gravy, says Kerala Consumer Court

Restaurant not liable for not serving free gravy, Kerala Consumer Court ruled.
Published on May 23, 2025 07:41 pm IST

5 Delhi eateries issued notice over service charge violation

In March this year, the Delhi high court upheld the CCPA guidelines on service charges. (HT ARCHIVE)
Published on Apr 30, 2025 06:00 am IST

SC upholds validity of provisions of Consumer law fixing pecuniary jurisdiction bar

SC upholds validity of provisions of Consumer law fixing pecuniary jurisdiction bar
Updated on Oct 06, 2025 07:06 pm IST

Chaayos among 5 Delhi-based eateries booked by CCPA over service charges

The guidelines stipulate that no hotels or restaurant shall add service charge automatically or by default in the food bill.
Published on Apr 29, 2025 03:13 pm IST

NRAI appeals Delhi HC’s order against automatic levy of service charge

On March 28, a bench of justice Prathiba M Singh reinforced the guidelines issued by the Central Consumer Protection Authority (CCPA) in 2022. (Representative photo)
Published on Apr 29, 2025 05:38 am IST

Plea in Delhi HC challenges order holding restaurants can't mandatorily levy service charge

Plea in Delhi HC challenges order holding restaurants can't mandatorily levy service charge
Updated on Oct 06, 2025 06:53 pm IST

Consumer forum cannot issue warrant of arrest: Cal HC

Consumer forum cannot issue warrant of arrest: Cal HC
Updated on Oct 06, 2025 02:46 pm IST

Delhi court dismisses man’s suit seeking compensation from lawyer

The ruling bolsters a 2021 Supreme Court observation noting a growing tendency of clients alleging negligence from lawyers in cases that don’t go in a client’s favour.
Published on Mar 14, 2025 05:20 am IST

Ludhiana: Consumer forum slaps 43k fine on phone maker for faulty device

The commission directed OnePlus India Pvt Ltd to refund 32,999 to Sabharwal within 30 days of returning the defective phone to the service centre and also pay 10,000 as compensation for the inconvenience caused. (HT Photo)
Published on Mar 10, 2025 07:50 am IST

Supreme Court tells Centre to consider cadre to appoint consumer forum members

A view of the Supreme Court of India building (ANI)
Published on Jan 29, 2025 10:38 pm IST