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consumer protection act news


A look into recent SC judgment exempting lawyers from Consumer Protection Act

The appellant argued that the legal profession is unique because lawyers not only represent their clients but are also officers of the Court and are bound by a code of ethics. Thus, they are not blind mouthpieces of the clients. (Sourced)
Published on May 18, 2024 12:57 AM IST

Afternoon briefing: SC says lawyers can’t be sued for poor services; more news

The Supreme Court on Tuesday ruled that lawyers cannot be sued in consumer courts for poor service, clarifying the extent of lawyers’ liability under the Consumer Protection Act.
Published on May 14, 2024 01:02 PM IST

Can’t sue lawyers for poor services: Supreme Court

The bench noted that the legal profession is sui generis - unique in nature and cannot be compared to any other profession. (HT file photo)
Updated on May 14, 2024 11:23 AM IST

Social media influencers may be booked for promoting offshore betting platforms

The advisory came in response to increasing instances of advertisements promoting offshore betting and gambling platforms. (Shutterstock)
Published on Mar 21, 2024 06:58 PM IST

National Consumer Rights Day 2023: Date, history and significance

National Consumer Rights Day 2023: Date, history and significance
Published on Dec 23, 2023 09:53 AM IST

Centre enforces new rules for influencers endorsing products, therapies

Misleading advertisements, unsubstantiated claims and lack of transparency in health and wellness endorsements now attract penal provisions of the consumer protection law. Digital influencers are widely followed on social media platforms, such as Instagram. (File photo)
Updated on Aug 11, 2023 05:38 AM IST

Govt takes action against online sale of car seat belt alarm stopper clips

A person fastening seat belt in the car, safety concept (Getty Images/iStockphoto)
Published on May 12, 2023 01:24 PM IST

Govt to mediate between realtors, buyers to settle real estate disputes

India passed an updated law, the Consumer Protection Act, 2019, which provides for a three-tier quasi-judicial mechanism to redress consumer disputes -- district, state commissions and national commissions. (HT)
Updated on Apr 18, 2023 12:29 AM IST

E-commerce-If it Ain’t Broke, Don’t Fix it

It is critical to bring clarity on the distinct roles of the platform(s) and the participants in an E-Commerce eco-system.
Updated on May 11, 2024 02:18 PM IST

World Consumer Rights Day 2023: History, significance, theme

The main objective of celebrating World Consumer Rights Day is to ensure that consumers are not subjected to market exploitation.
Published on Mar 15, 2023 08:12 AM IST

Flipkart fined 1 lakh for allowing sale of this substandard kitchen item

Flipkart has been directed to notify consumers of all 598 pressure cookers sold on its platform, recall the pressure cookers and reimburse money to the consumers.
Updated on Aug 17, 2022 03:26 PM IST

Eateries hint at legal face-off with government over service charge

Restaurants will not be able to force diners to pay a service charge, according to new gover rules being framed by the government, but eateries aren’t conceding yet. (Representative use)
Updated on Jun 05, 2022 12:36 AM IST

Eateries, govt lock horns on service charge

Restaurateurs have asserted that a service charge on the food bill is not “illegal”. Service charge is a global practice, according to eateries. (HT PHOTO.)
Updated on Jun 05, 2022 05:00 AM IST

Centre bans pyramid schemes for selling industry to protect consumers

Representative image
Published on Dec 28, 2021 10:08 PM IST

50% deposit of decreed amount to file appeals not retrospective: NCDRC

The NCDRC said the condition was introduced in the Consumer Protection Act on July 20, 2020 and won’t apply to complaints or orders passed before this date.
Published on Oct 20, 2020 11:00 AM IST

Patients have right to access hospital bills, treatment details: Mohali consumer panel

Every patient has the right to access information related to his or her treatment in hospitals, the Mohali District Consumer Disputes Redressal Commission has said.
Updated on Sep 28, 2020 12:55 AM IST

Supreme Court urges consumer forum to look into grievance of year-long adjournments

The Supreme Court is seen in this file photo. The top court was hearing one such appeal filed by an Uttar Pradesh-based jewellery retailer against an order passed by the forum in February this year and adjourned it to January next year.
Published on Aug 16, 2020 01:16 PM IST

Shopper is king in new e-commerce regime

A strong consumer redressal mechanism is crucial to build trust factor among customers.
Updated on Jul 27, 2020 08:07 AM IST

Those opting for contract farming are not engaged in commercial activity: Top court

When confronted with a large company, such farmers qualify for all protections under the Consumer Protection Act, 1986, the Supreme Court verdict delivered on March 6 said.
Published on Mar 15, 2020 11:25 PM IST

Contest during KBC show: SC sets aside NCDRC’s order on unfair trade practice

The Supreme Court has set aside consumer panel NCDRC’s verdict directing Star India (P) Ltd and Bharti Airtel Ltd to pay punitive damages of 1 crore
Published on Jan 24, 2020 08:04 PM IST

The draft seeds bill favours the industry over farmers | Opinion

In the new seeds bill, the farmer cannot claim compensation. To do so, he must approach the consumer courts under the Consumer Protection Act
Published on Dec 04, 2019 08:21 PM IST

Justice a far cry at forum, only one case settled in September in Ludhiana

Ludhiana, India – : A view of consumer courts, on Wednesday, (Photo Hindustan Times)
Published on Oct 08, 2019 11:03 PM IST

Consumer court orders can be enforced directly: State government to HC

Mumbai Grahak Panchayat (MGP) had approached the HC, questioning the validity of said clause.
Updated on Sep 12, 2019 03:32 AM IST

Pune builder fails to give flat; consumer forum orders 2 BHK or 5 lakh compensation to victim

The District Consumer Disputes Redressal Forum has directed a real estate developer to either deliver a vacant 2BHK flat admeasuring 800 sqft or refund an amount of 5 lakh with 20 per cent interest to the widow of the deceased who had booked an apartment by the developer in 2002. (Photo by Sunil Ghosh / Hindustan Times)
Updated on Aug 12, 2019 01:54 AM IST

New Consumer Protection Bill must reflect the changing times

The Bill, for example, does not address the fundamental problem of protracted and complicated litigation, the bane of consumer forums constituted under the Consumer Protection Act of 1986.
Updated on Jun 02, 2019 04:50 AM IST

LMC boss penalised, ordered to pay 12 months’ salary

LMC boss penalised, ordered to pay 12 months’ salary
Published on Apr 13, 2019 12:01 AM IST

Lucknow district consumer court orders DTH service provider to stop airing ‘misleading ads’

The service provider was ordered to stop airing the misleading content within 30 days from the date of the order -- March 26.
Published on Mar 30, 2019 01:33 PM IST

3 lawyers make airline pay 1.35 lakh for mosquitoes on board

Indigo Aircrfat
Updated on Sep 15, 2018 10:22 PM IST
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