Microsoft saw a massive global outage on Thursday, with services such as Outlook, Teams and Copilot disrupted. As efforts continue to restore the services, businesses relying on Microsoft have also been impacted.
Amid the outage, Downdetector tracked a peak of about 200,000 reports of user issues across Microsoft services shortly after 1pm New York time, though the number of new reports has since declined for products including Outlook and Copilot. That, however, did not mean service was restored.
In the latest update, Microsoft Corp stated that it was seeing positive results on its efforts to restart affected services and servers.
The company added that remediation actions will be expanded as they confirm stability with the new changes applied.
According to Bloomberg, the company said it deployed certain fixes on the malfunctioning systems and route user traffic away from affected servers in a series of statements.
After initially struggling to identify the issue and test potential remedies, the company said in an update shortly after 6pm. New York time that it has observed “limited recovery in some regions.”
{{/usCountry}}After initially struggling to identify the issue and test potential remedies, the company said in an update shortly after 6pm. New York time that it has observed “limited recovery in some regions.”
{{/usCountry}}Also Read | Microsoft outage: Users report issues with Outlook, Microsoft 365, Store and other apps
Businesses linked to Microsoft also impacted
The outage has also disrupted several other businesses which heavily rely on Microsoft, such as OpenAI and Anthropic. OpenAI said it was investigating an issue with Microsoft connectors, warning that new connections could be broken and tools might not work as expected.
Anthropic also identified an issue with an upstream provider that was affecting its Microsoft 365 connector.
Meanwhile, Electric truck maker Workhorse Group had to reschedule its announcement of its third-quarter results, originally expected on November 12, to November 16, citing business disruptions caused by the global Microsoft outage, reported Reuters.
(With agency inputs)