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X down: Why Twitter systems are degraded today and what you can do to fix it

X, platform formerly known as Twitter, was down for thousands of users on Thursday

Updated on: May 23, 2025, 01:57:30 IST
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X, platform formerly known as Twitter, was down for thousands of users on Thursday. While the Elon Musk-led platform does not have a status page, we came across the developer platform only to find that currently, the X API v2 is listed as having "degraded performance."

This illustration photograph shows the logo of social network X (formerly Twitter) displayed on a smartphone. (AFP/File)
This illustration photograph shows the logo of social network X (formerly Twitter) displayed on a smartphone. (AFP/File)

Downdetector data showed that nearly 5000 users in the US faced issues with X. 54% of the reports were about the website and 37% were about the application. User reports show a massive spike in complaints, with problems including inability to load posts, slow performance, and app crashes. These align with common outage symptoms like server overloads or technical glitches, which X has faced intermittently since Musk’s 2022 acquisition and staff reductions.

“𝕏 is currently facing another site crash, with users reporting issues across the platform. With a massive spike reported on down detector,” one person noted on X.

“𝕏 is currently down for many Users possibly because of a cyberattack,” another person tweeted.

“𝕏 is currently DOWN for many Users possibly because of a cyberattack. Can you see this post ?” a third one asked.

X has not released an official statement on the current outage, consistent with its limited press responses.

Troubleshooting Tips

Confirm the Outage

Visit downdetector.com, isitdownrightnow.com, or isxdown.live to verify if X is down globally or locally. Current data shows thousands of reports, with a spike in complaints about website and app functionality, per Downdetector and xshot.me.

Clear Browser Cache and Cookies

On your browser, clear cache and cookies (Ctrl + F5 on most browsers or go to Settings > Privacy > Clear Browsing Data). For mobile browsers, use the app’s settings or device browser options.

Restart Your Device and Network

Restart your phone, computer, or tablet, and reboot your modem/router by unplugging it for 30 seconds.

Try a Different Device or Network

Access X from another device (e.g., switch from phone to laptop) or network (e.g., mobile data instead of Wi-Fi).

Update the X App or Browser

Ensure the X app is updated to the latest version via the App Store or Google Play, and update your browser (e.g., Chrome, Firefox) to the latest release.

Wait and Retry Periodically

If the above steps fail, wait 10–15 minutes before retrying, as X’s technical team is likely addressing the server issues.

  • Yash Nitish Bajaj
    ABOUT THE AUTHOR
    Yash Nitish Bajaj

    Yash Bajaj is a Chief Content Producer with a strong foundation in US coverage, digital strategy, and audience-focused storytelling. As part of the US Desk at Hindustan Times, he covers a wide range of topics - from American politics to sports (NFL, NBA, derbies, MLB and more). Before joining Hindustan Times, Yash served as Deputy News Editor at Times Now, where he oversaw international coverage and led a team of six. In this role, he significantly expanded global traffic through strategic planning, SEO-driven content execution, and meticulous trend tracking across platforms. He is experienced in managing high-pressure breaking-news shifts, coordinating live coverage, and building newsroom systems that improve speed, accuracy, and reach. Prior to Times Now, Yash held a position at Opoyi, where he headed the Sports and US news team. He developed broad editorial strategies, guided reporters across multiple beats, and played a key role in recruiting and training new talent. His responsibilities also extended to social media management and experimenting with innovative content formats. A passionate NFL fan, Yash is a die-hard supporter of the Cincinnati Bengals and has followed Joe Burrow closely since his college days at LSU. Whether breaking down top players' latest performance, analyzing team performances, or tracking roster moves, he brings the same dedication and sharp storytelling to his sports coverage as he does to American politics and breaking news. When he’s not writing, Yash can often be found watching games or debating the latest NFL storylines with fellow fans. Yash holds a Bachelor of Mass Media (Journalism) from HR College, Mumbai University. His interests extend well beyond the newsroom: he is an enthusiastic explorer of AI tools, a movie buff with an ever-growing watchlist, and someone who enjoys unraveling conspiracy theories for fun.Read More

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