X down: How to solve issues with posts, replies and DMs on Twitter amid massive outage?

X, platform formerly known as Twitter, was down for thousands worldwide

Updated on: May 31, 2025, 02:20:42 IST

By Yash Nitish Bajaj

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X, platform formerly known as Twitter, was down for thousands worldwide. Several social media users reported issues with posts, replies and DMs. The Elon Musk-led company is yet to respond to the outage. Downdetector, a platform that tracks online outages, showed over 35,000 reports in the US at the time of writing this story.

X, platform formerly known as Twitter, was down for thousands (Reuters)

Troubleshooting steps for posts, replies, and DMs

Here are actionable steps to address issues with posts, replies, and DMs during the ongoing outage:

Check Outage Status

Visit Downdetector to confirm if the issue is widespread.

Refresh and Retry

Posts and Replies: Refresh the page or app to reload the timeline. If posts or replies don’t load, wait a few minutes and try again, as servers may be overloaded.

DMs: If messages fail to send, close the app or browser, reopen, and attempt resending. Users reported intermittent DM functionality, with some success after retries.

Clear Cache and Cookies

Clear your browser or app cache to eliminate corrupted data interfering with functionality. On browsers (Chrome, Firefox), go to Settings > Privacy > Clear Browsing Data. On the X app, navigate to Settings > Privacy and Security > Clear Cache.

Restart your device after clearing cache to ensure changes take effect.

Switch Platforms or Networks

Try a Different Browser or App: If the mobile app fails, access X via a browser (eg, Chrome, Safari) or vice versa.

Switch between Wi-Fi and mobile data, as network-specific issues may persist. If X works on mobile data but not Wi-Fi, your home network could be the problem. Try a different Wi-Fi network or use a proxy to bypass regional restrictions.

Check Rate Limits

Some users see “You are rate limited” errors, a feature X uses to curb spam. The daily tweet limit is 2,400 for most accounts, but outages can trigger false flags. Wait 5–10 minutes before retrying, or check if your account is flagged for unusual activity.

ABOUT THE AUTHOR
Yash Nitish Bajaj
Yash Bajaj is a Chief Content Producer with a strong foundation in US coverage, digital strategy, and audience-focused storytelling. As part of the US Desk at Hindustan Times, he covers a wide range of topics - from American politics to sports (NFL, NBA, derbies, MLB and more). Before joining Hindustan Times, Yash served as Deputy News Editor at Times Now, where he oversaw international coverage and led a team of six. In this role, he significantly expanded global traffic through strategic planning, SEO-driven content execution, and meticulous trend tracking across platforms. He is experienced in managing high-pressure breaking-news shifts, coordinating live coverage, and building newsroom systems that improve speed, accuracy, and reach. Prior to Times Now, Yash held a position at Opoyi, where he headed the Sports and US news team. He developed broad editorial strategies, guided reporters across multiple beats, and played a key role in recruiting and training new talent. His responsibilities also extended to social media management and experimenting with innovative content formats. A passionate NFL fan, Yash is a die-hard supporter of the Cincinnati Bengals and has followed Joe Burrow closely since his college days at LSU. Whether breaking down top players' latest performance, analyzing team performances, or tracking roster moves, he brings the same dedication and sharp storytelling to his sports coverage as he does to American politics and breaking news. When he’s not writing, Yash can often be found watching games or debating the latest NFL storylines with fellow fans. Yash holds a Bachelor of Mass Media (Journalism) from HR College, Mumbai University. His interests extend well beyond the newsroom: he is an enthusiastic explorer of AI tools, a movie buff with an ever-growing watchlist, and someone who enjoys unraveling conspiracy theories for fun.Read More

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